Communication through VACASA terrible. Requested early check in, when I called the first time was told it wasn't a problem. I called the day we were arriving and told it's not allowed. Had we known this we would've booked elsewhere. 1. No code for lobby door 2. Shower rod missing, then curtain and rod delivered. No installation. 3. Access to bikes not given. Bikes listed as amenities. 4. Pool has algae and not useable. 5. Garage not secured. Door left up 6. Patio door locking us out

Nice place and great location. Parking garage is a little frustrating. The parking places for this unit are on two separate floors and the garage is very small and hard to fit larger vehicles or even a regular sized vehicle with a cargo carrier. Also, the 4 PM check-in roll was a little odd to me. I arrived at the Vacasa check in Site at 3:20 PM. The woman at the front desk found my envelope that appeared to be completed and sealed and ready for pick up, I was told I had to wait until 4 PM.

Being on the boardwalk was the only nice thing & location. we have stayed in this exact room for many years and this year was very disappointed how gross this room was I had to buy king size sheet sets to lay over furniture due to food on it and dirty plastic silverware laying in bedroom with dried food on it. I have a 2 yr old granddaughter could have picked that up and put in her mouth just gross we couldn’t get in till 4 due to cleaning well the only thing clean was the kitchen had to buy our own towels and stuff to lay on the floor to step out off shower there rugs were so gross. I left them know about all off this and the leaking in the laundry room my husband had to empty a bucket every day or it would have over flowed onto things of ours. We was miserable!

Loved the place & location. Had to clean up both sofa beds. Filled with sand. No toilet paper. Garbage behind dresser. Other folks belongings left behind.

Nice location. Good layout. Nice kitchen and good size rooms. Pool could be bigger, but happy there was one.

Being on the boardwalk was the only nice thing & location. we have stayed in this exact room for many years and this year was very disappointed how gross this room was I had to buy king size sheet sets to lay over furniture due to food on it and dirty plastic silverware laying in bedroom with dried food on it. I have a 2 yr old granddaughter could have picked that up and put in her mouth just gross we couldn’t get in till 4 due to cleaning well the only thing clean was the kitchen had to buy our own towels and stuff to lay on the floor to step out off shower there rugs were so gross. I left them know about all off this and the leaking in the laundry room my husband had to empty a bucket every day or it would have over flowed onto things of ours. We was miserable!

Property was as listed with efficient and friendly check in once you arrived at the check in office, approximately 50 blocks from the unit. Having onsite parking was a definite plus giving the unit's location which was right on the boardwalk in in the middle of the Ocean City board walk attractions. The major problem was the unit was not ready for us to enter upon arrival, we didn't even have a front door! Upon calling the property manager they seemed surprised that work unknown to them was occurring. The workers informed us they would have a door back on in approximately 2 hours and we could wait inside, which we did. Every day from approximately 8 am until 4 pm they were working on replacing door frames in ours and other units. With the door frames being metal and the build being concrete there was constant grinding, drilling and chipping going on. If we had been informed the build was being remodeled when we made made our reservation we would have stayed at this location. As we saw in other reviews the sliding door between the master bed room and the deck did not work even though the answer to the previous entry said it had been inspected and no problem was identified. Another problem was a remote key was necessary to enter the parking garage and one of the two provided would not work, we only had one car so this really was not a problem. We have used VRBO many times in the past and always had some sort of starter pack of materials such as soap E.T.C., in this unit although very well furnished and equipped there was only bottles of hand soap on the bathroom sinks and 1 hotel size bar of bath soap in the unit. For the price paid, including the extra charges, I would at least expect to be able take a shower upon arrival. we travel equipped for surprises when we travel and in this case we needed them.

Property was as listed with efficient and friendly check in once you arrived at the check in office, approximately 50 blocks from the unit. Having onsite parking was a definite plus giving the unit's location which was right on the boardwalk in in the middle of the Ocean City board walk attractions. The major problem was the unit was not ready for us to enter upon arrival, we didn't even have a front door! Upon calling the property manager they seemed surprised that work unknown to them was occurring. The workers informed us they would have a door back on in approximately 2 hours and we could wait inside, which we did. Every day from approximately 8 am until 4 pm they were working on replacing door frames in ours and other units. With the door frames being metal and the build being concrete there was constant grinding, drilling and chipping going on. If we had been informed the build was being remodeled when we made made our reservation we would have stayed at this location. As we saw in other reviews the sliding door between the master bed room and the deck did not work even though the answer to the previous entry said it had been inspected and no problem was identified. Another problem was a remote key was necessary to enter the parking garage and one of the two provided would not work, we only had one car so this really was not a problem. We have used VRBO many times in the past and always had some sort of starter pack of materials such as soap E.T.C., in this unit although very well furnished and equipped there was only bottles of hand soap on the bathroom sinks and 1 hotel size bar of bath soap in the unit. For the price paid, including the extra charges, I would at least expect to be able take a shower upon arrival. we travel equipped for surprises when we travel and in this case we needed them.