The location was superb as it was very central and as we arrived by train it was very convenient. The apartment was clean and had nearly all the facilities we were expecting. There was no significant noise from other flats. Overall, it was a comfortable and enjoyable stay.

I wonder whether the outside area couldn't have been surrounded by a slightly higher, filled-in fence as the view wasn't the most enticing and there were some issues of privacy-invasion. For example, when people visited a shed my mother experienced people gazing at her from outside on one occasion. Other slight issues which didn't impact massively but which still could be improved include an annoyingly low light shade in the main living area. After banging my head for the upteenth time I had to take the shade off. Also, the hot tap in the bathroom was a little difficult to turn off and the bathroom light was too high for my mum to turn reach.

Very clean and excellent location

Every thing good

Location was excellent and convenient for town centre, railway station and bus station. Apartment was private and very clean and comfortable.

Couldn't get the shower to produce hot water, despite contacting the helpline. A few more basic items in the kitchen would have been better - a whisk, vegetable knife, mixing bowl/basin, tablespoons.

Apartment was clean.

Both bedroom and lounge were immediately adjacent to very busy roads so very noisy. TV bracket was lopsided and wouldn't straighten so possibly broken. An attempt has been made to tape the shower hose up but this no longer worked and the rail did not hold the shower securely. Whilst it didn't state a 'welcome pack' (milk biscuits etc.) for the price I expected something more than a handful of milk sachets in the fridge. To be honest it would have been better with nothing. All in all looks great king a bit tired and needs some of the clutter removing. Probably worth about 2/3 if cost paid