The clients were lucky in that during the previous months to check in the house was upgraded superbly. So that is why I did not say excellent for listing description - it was way better.Loved the new manager Keely. She was terrific with me and my clients. This property is a gem as is Santa Fe

repsonsive, helpful, considerate

Beautiful property!! Appreciated that the host was accommodating to our group, allowing for early check-in!

The property is beautiful. It’s well maintained and is spacious. The hot water in one of the showers didn’t work as well as the built-in ice machine in the fridge. When these issues were raised, the host said that they weren’t emergencies and therefore he didn’t feel he needed to respond to them during our stay. While we didn’t use the hot tub during our stay, it was a nice added feature to the property.The initial listing included access to a separate apartment which included sleeping arrangements as well as a pool table. Once the final payment was made to the host, he reached out to advise that we would no longer have access to this apartment as he needed to stay there. This change was made after the date had passed to receive a full refund. While an initial agreement was made for a minimal reimbursement for the inconvenience, I later determined how significant of an inconvenience it was, causing some guests to have to sleep on a couch. When I reached out to the host to discuss possible further compensation, he ignored me. Overall, the house was clean and well kept however we did observe animal faeces in various places throughout the house, which were believed to be from a mouse although one was never seen. I attempted to reach out to the host while at the property about this issue however, he ignored these messages as well, and then once I checked out from the property and returned home, he responded accusing me of lying, stating that he had checked the property.