Friendly people, good location, nice house, spacious, fridge willed with goodies for day 1 and bottle of wine. Easy to make the place feel like home. Blinds on all windows, AC in all rooms etc.

Huge cash deposit without note, is that really needed, feels like 50 years ago, luckily they accepted pounds, we gave £400 and got it all back without problem. House is superficially in good shape, but not in great shape, missing attention to detail (dirty cutlery, only 2 glasses and plates of each type, rest all plastics (really?), hand soap bottle empty, some lights not working, bedside table light bulbs far too powerful and white, gas hob ignition not working while lack of long matches, outdoor towels were still completely wet upon arrival, just washed or just used?, some of the sheets were washed but still had obvious stains). Washing machine was not working (no note), and resulting flooded the entire bathroom with soapy water and almost reached the hairdryer that was plugged in, while my wife was standing bare-foot in the water... But most importantly, the lady kept reminding us during our stay to bring cash at checkout to pay the extra charge for late check-in given our flight delayed. First I think they should have waived the £25 for being 45 mins late when paying thousands for a week. Second, we had no problem paying, but the way they make you feel by keep reminding you and their perceived worry about it something so little, makes you feel like it's a cheap place. When you pay a fortune, you expect premium service. I do not believe they have any idea what premium service means. I would recommend the owners / managers to stay in a luxury hotel of the same price range and understand how such guests expect to be treated. I'm not just about talking loverly and emojis in the messages, which they do. It's about making customers feel really good, and getting the details right. We tried to ignore all of that, we even bought new light bulbs and made the best of it, and we had a really nice time. Would not go again, but I think if the owners would up their game, the place has potential.