Staff were rude and entire hotel was covered in black mold

Staff were rude and entire hotel was covered in black mold

This listing does not indicate this is a hotel. Even when I reached out to the property manager asking some specific questions, they said reach out to the owner. I asked for clarification as I thought I was...the exact same response was sent back. The room we were given was completely unacceptable. Paint peeling in bathroom, rust on kleenex box, mirror, etc. The kitchen was exceptionally old and frankly, disgusting. I was able to move rooms as I spoke with the hotel director and I did inform the property manager that the room was unacceptable. This is a false way to advertise and honestly, the person who portrayed this property should be fined for advertising something so off. I would never had agreed to this property/ room.

This listing does not indicate this is a hotel. Even when I reached out to the property manager asking some specific questions, they said reach out to the owner. I asked for clarification as I thought I was...the exact same response was sent back. The room we were given was completely unacceptable. Paint peeling in bathroom, rust on kleenex box, mirror, etc. The kitchen was exceptionally old and frankly, disgusting. I was able to move rooms as I spoke with the hotel director and I did inform the property manager that the room was unacceptable. This is a false way to advertise and honestly, the person who portrayed this property should be fined for advertising something so off. I would never had agreed to this property/ room.

This listing does not indicate this is a hotel. Even when I reached out to the property manager asking some specific questions, they said reach out to the owner. I asked for clarification as I thought I was...the exact same response was sent back. The room we were given was completely unacceptable. Paint peeling in bathroom, rust on kleenex box, mirror, etc. The kitchen was exceptionally old and frankly, disgusting. I was able to move rooms as I spoke with the hotel director and I did inform the property manager that the room was unacceptable. This is a false way to advertise and honestly, the person who portrayed this property should be fined for advertising something so off. I would never had agreed to this property/ room.

A lot was broken in the room (sink, closet door, fridge). Our room was only cleaned once the whole stay and we had to call and beg for new towels each day. The beach and pool were nice. Staff (especially security guy) were rude to us.

Other than the room, the condo was nice. We enjoyed the pool and restaurant/pool bar. The room is very outdated. Far from downtown.

We were put in a room where there was paint peeling off the walls, the bathroom was outdated and paint peeling off the walls there as well. The manager did put us in a better room, but it had no couch or a chair to sit in. Will not go there again.

A lot was broken in the room (sink, closet door, fridge). Our room was only cleaned once the whole stay and we had to call and beg for new towels each day. The beach and pool were nice. Staff (especially security guy) were rude to us.

Beautiful location

Other than the room, the condo was nice. We enjoyed the pool and restaurant/pool bar. The room is very outdated. Far from downtown.

If you just want a place to sleep and wash up, this works. If you’re looking for more, don’t stay here. The room pictured in this listing is not necessarily the one you get. Ours was a very dated version. The bathroom is tiny, has no fan. The kitchenette was fine for quick simple things - microwave only for cooking. The property is under construction. There was a lot going of noise as early as 8 am. It was difficult to even hear the tv in our room over it. They shut off the water one day for about four hours. That was fun. There were notices about that hanging in the elevators, but they had two different dates on them, so it was hard to be prepared. The host works with the Ramada hotel attached to the “beach restart.” They responded to my concerns by telling me to talk to the management on site. If I had not messaged them, I would have never heard from this host. I’ve never had a host who hasn’t welcomed me, checked in, etc. The room was decent on arrival. They clean every 3 days. You have to ask for everything you need in between (towels, toilet paper, extra garage bags). If you use the dishes to eat, you’ll have to clean n them. The pool was good, only open till 6 pm. The beach access was great. You have to sign out towels every day. Beach chairs & umbrellas cost extra. I would not stay here again.

We were put in a room where there was paint peeling off the walls, the bathroom was outdated and paint peeling off the walls there as well. The manager did put us in a better room, but it had no couch or a chair to sit in. Will not go there again.

Bathroom very old paint is bad no resturants close by have to uber every where beach and pool is nice . Staff outside resturant kinda shady .

Overall it was fine, but pretty dated and neglected. Curtains were extremely gross, faucet was wobbly, shower handle was barely secured, tile in bathroom was tore up, stove top was all burnt up, etc.. for the amount of money spent per night you’d expect A LOT more.

Terrible FRAUD LISTING. Closet doors stuck and fell on me‼️ Bathroom vanity ancient and falling apart. Tub not clean. Ceiling patch leaking. Expensive food served in plastic TO GO containers by pool. No blankets nor heating system‼️ I felt defrauded and spent most of my time chasing after service while they laughed while asking handicapped at 3 AM

Overall great

Beautiful location

If you just want a place to sleep and wash up, this works. If you’re looking for more, don’t stay here. The room pictured in this listing is not necessarily the one you get. Ours was a very dated version. The bathroom is tiny, has no fan. The kitchenette was fine for quick simple things - microwave only for cooking. The property is under construction. There was a lot going of noise as early as 8 am. It was difficult to even hear the tv in our room over it. They shut off the water one day for about four hours. That was fun. There were notices about that hanging in the elevators, but they had two different dates on them, so it was hard to be prepared. The host works with the Ramada hotel attached to the “beach restart.” They responded to my concerns by telling me to talk to the management on site. If I had not messaged them, I would have never heard from this host. I’ve never had a host who hasn’t welcomed me, checked in, etc. The room was decent on arrival. They clean every 3 days. You have to ask for everything you need in between (towels, toilet paper, extra garage bags). If you use the dishes to eat, you’ll have to clean n them. The pool was good, only open till 6 pm. The beach access was great. You have to sign out towels every day. Beach chairs & umbrellas cost extra. I would not stay here again.

Bathroom very old paint is bad no resturants close by have to uber every where beach and pool is nice . Staff outside resturant kinda shady .

Overall it was fine, but pretty dated and neglected. Curtains were extremely gross, faucet was wobbly, shower handle was barely secured, tile in bathroom was tore up, stove top was all burnt up, etc.. for the amount of money spent per night you’d expect A LOT more.

Terrible FRAUD LISTING. Closet doors stuck and fell on me‼️ Bathroom vanity ancient and falling apart. Tub not clean. Ceiling patch leaking. Expensive food served in plastic TO GO containers by pool. No blankets nor heating system‼️ I felt defrauded and spent most of my time chasing after service while they laughed while asking handicapped at 3 AM

This room and hotel are not well maintained. There was construction the entire time. No one cleaned my room in the 3 nights I stayed-- there was a sign that said they don't clean every day due to COVID. I have no idea why they can't clean because patrons are staying there. There is a fee for parking when it is possible to park in the garage across the street but it's hard to access and the valet attendants told me that only the Ramada has garage access ??? It's a pretty big garage. Don't know that I believe it but didn't have energy to find out. The pool is ok and there are affordable restaurants on site for italian, burgers and breakfast sandwiches/coffee and that was nice. Overall, because Miami is so expensive, this is what you get for this price.

Overall great

I would not stay there again.

Property was in a good location and had a nice pool and beach area. Building is old and much in need of updating. Rooms need a deep cleaning - while not "dirty" necessarily, rooms were dusty and in need of wipe downs and painting touch ups. Staff at front desk were friendly but valet and others working on property were not so. Felt like bothering them by asking questions.

This room and hotel are not well maintained. There was construction the entire time. No one cleaned my room in the 3 nights I stayed-- there was a sign that said they don't clean every day due to COVID. I have no idea why they can't clean because patrons are staying there. There is a fee for parking when it is possible to park in the garage across the street but it's hard to access and the valet attendants told me that only the Ramada has garage access ??? It's a pretty big garage. Don't know that I believe it but didn't have energy to find out. The pool is ok and there are affordable restaurants on site for italian, burgers and breakfast sandwiches/coffee and that was nice. Overall, because Miami is so expensive, this is what you get for this price.

I wish I’d of known that you could only use valet parking here. This is more of the rich side. We made several trips to Hollywood and ft Lauderdale and it was where we wished we were. We also had to pay an extra $15 a day to use towels, for the 2 bottles of water you get on the first day which I was not aware of and $20 a day for valet parking. We chose this place originally because it was a cheaper option but ended up being more than some of our better fit options. It also could of been cleaner.

I would not stay there again.

Property was in a good location and had a nice pool and beach area. Building is old and much in need of updating. Rooms need a deep cleaning - while not "dirty" necessarily, rooms were dusty and in need of wipe downs and painting touch ups. Staff at front desk were friendly but valet and others working on property were not so. Felt like bothering them by asking questions.

I wish I’d of known that you could only use valet parking here. This is more of the rich side. We made several trips to Hollywood and ft Lauderdale and it was where we wished we were. We also had to pay an extra $15 a day to use towels, for the 2 bottles of water you get on the first day which I was not aware of and $20 a day for valet parking. We chose this place originally because it was a cheaper option but ended up being more than some of our better fit options. It also could of been cleaner.

Beautiful Beach