La recámara estaba cómoda y el servicio de limpieza es excelente

Por ser vacaciones fecha alta , al llamar a lobby tardaban mucho en asistir habitación

La ubicación, la piscina.

Que nos entregaron la habitación alrededor de las 5 pm y no a las 3 pm.

The staff was super friendly, everyone was very attentive to the customer. From the bell boy Irvin He was amazing, the receptionist her name was April. we were surprised how NICE all the workers were.

The only good thing I could say is that it was beachfront with a pool.

The service was horrible, the pool has broken tiles inside, there was no hot water for 3 days and 1 whole day of no water, construction was happening since early morning, and there were bugs in the room. The worst place, would never go back nor would I recommend to anyone.

LA HABITACION NO TENIA TELEFONO, NO NOS ENTREGARON TOALLAS Y DEBIA BAJAR A RECPECION LOS 2 PRIMEROS DIAS A SOLICITARLAS,EL TERCER DIA PREFERI CONSERVARLAS , MUY PERCUDIDAS LAS TOALLAS Y LA ROPA DE CAMA, LOS ELEVADORES SUMAMENTE LENTOS, LAS HABITACIONES Y EL BAÑO CON BASTANTE DE MOHO

I like the location

I didn't like having to wait an hour and a half after the time of the check-in time. I did like that there's not enough staff. The pool was horrible, super dirty. The room was not as depicted on the pictures.

Trato amable

Everything was good. The customer service was good and the facility was very well kept, overall good job

I didn't like the fact that I had to spend 2 hrs on a hard sale to become an associate with the hote,l and when I was first spoken of their intent to get me to. Become an associate I told the lady I wasn't interested in it I was told that I would be charged the regular fee of their normal rates per night shame really plus I don't have $23,000 dlls it's ridiculous. And even when I kept declining and they kept at it overall left me pretty upset for a few days I'm not going to lie.