The overall ambience was nice. Staff was very friendly during check in and helpful.

N/A

Clean, friendly staff, quiet

N/A

Location and night staff were great.

N/A

Location made me feel safe. Employees were wonderful. Felt welcomed.

Piece of hair in shower. No microwave in room. Nothing major to deter a return.

Clean room, friendly at reception when arriving.

The ac was broken. Room got to 76 overnight. The attendant below didn’t do/say anything when we told her.

Location, cleanliness , peaceful & friendly staff!

The room was very nice and spacious. The view was spectacular and the hotel has nearby shops and eateries.

When I first arrived, I didn’t like one of the employees attitude and she did not give me enough information or wasn’t welcoming! Even though I liked my room, I didn’t like that my room was way in the back, down the hallway and there wasn’t a remote in my room also!

The property was beautiful and in a good area

The breakfast location was great but the breakfast per person could have been less in price.

Could have had complimentary breakfast.

Wonderful

Everything

Nothing

Breakfast wasn’t my style everybody does not prefer a European style I think you should cater to all cultures and people when it comes to the breakfast

The breakfast

I like the location with all the different restaurants in walking distance.

N/A

Rooms very clean and nice

The location, cleanliness, and friendly staff.

N/A

The location was great

I don't have any complaints

It was very clean, and very nice. Not too far from anything

I wasn’t too happy about their being an extra $100 coming off of my card, I feel like that was something that should have been communicated with me before I even came.

Everything property had beautiful esthetics and was extremely clean

I didn't have breakfast but the rest of my family loved it.

Some loud guests in the common areas and down the hall.

I really enjoyed the aesthetic of the hotel and my room

Manager James was quite rude and dismissive and stated he would not talk to us about our reservation and employee Karla was not trying to hear us about our situation as well

The manager James and employee Karla

Everything was really nice , quiet and clean

Have no complaints

The check out customer service was very poor... the lady was not friendly and gave short answers to our questions 🙄 maybe she was having a bad day but it shouldn't have came to work with her

It was beautiful and so inviting. My room was at the end of the hallway so I felt secluded and away from the noise. There were so many shops and restaurants around! They were also able to accommodate my special request.

I have no complaints

The front desk clerk was rude. Our room was also never cleaned during the duration of our stay.

i lied the location

the front staff was pretty rude. when i called front desk no one would answer. house keeping doesn’t speak much english also house keeping didn’t come by the room at all until check out. The stairs can only be use with supervision which doesn’t make sense because what’s the procedure if there is a fire

The staff was very friendly. We had a comfortable stay.