Robenstein Hotel & SPA - Villa

We were treated like royalty at this hotel. So many options for breakfast and the dinner that was served was exceptional. There were 3 dinner choices each evening with soup and salad and also a dessert included. Nice choice of beverages also.

The only thing that was a little disappointing was the billiard room. The lights were not working, so we couldn't play billiards. Someone was coming to repair in 1-2 days, but we would already have left before lights were repaired.

Top Location und sehr gute Betreuung

Der Aufzug fährt langsam.

Die Architektur und Inneneinrichtung der Villa war wirklich umwerfend, wir fühlten uns für eine Nacht wie Sissi und Franzl😀sehr großzügige Suite unter dem Dach. Das Spa im Innenbereich ist sauber und ansprechend. Ganz große Klasse allerdings ist die Waldsauna, ein Saunadorf hinter dem Gebäude. Sehr ruhige Lage, gemütliche Bar zum Abendausklang.

Das Bett war trotz seines imperialen Stils leider nicht besonders gemütlich. Abendessen und Frühstück von der Qualität her leider eher bescheiden, da wäre noch Luft nach oben. Auch das Servierpersonal leicht überfordert- obwohl freie Tische im Salon verfügbar waren, wurden wir in der Bauernstube platziert, wo eine übereifrige Klimaanlage für einen fast unerträglichen Luftzug am Tisch sorgte.

Breakfast was more than adequate in spread and presentation. The location and the facilities were beautiful. The room (suite) was clean and very comfortable.

Paying a lump fee for charging an E-car (of 25 Euros regardless of how many kilowatt hours are being used up) rather than paying after a meter is ridiculous. The wait staff was undertrained and rather green behind the ears but then haughty and not very on the ball. The food at dinner was meh (we have had much better at 3 star accomodations and other stays in 4-5 star hotels have shown us a far higher standard). The information given at the reception desk was lacking (regarding times, locations of spa facilities etc.) and the process was rather patronizing. Our room (suite) had some maintenance and repair issues in the bathroom (shoddy work adding the soap dispenser, musky old water smell from under the sink).