It’s very central, with a very good breakfast. Wonderful, friendly staff.

Our room was very small, with a poor view as we were on the back side, although the room details said “room with mountain view”. We were only there for one night so we did not ask about this.

Location was more than perfect! very nice and helpful staff, private parking, good breakfast. Rooms small but clean.

Quality of bathroom

very near the grotto

room was small for 3 people

The close proximity to the shrine.

Some of the staff, especially the young miss at the front desk was abrasive and was not quick to assist you. I paid for the eggs for breakfast and it was burnt.

The hotel is not too far from the sanctuary.

Excellent location! Beautiful view with outside seating area. My grandson and I walked everywhere!! Staff offered suggestions to ensure that we didn't miss anything. While we didn't speak French there was staff that spoke English and we never felt there was any language barrier. Staff was always warm and welcoming anytime we stepped into the lobby. Room was a twin room that was simple, clean and comfortable. No frills but was a great value for the money.

The hotel sits up on a hill providing a beautiful view which we loved. Our private transportation could not make the turn to take us up the hill. It wasn't an issue for me and my grandson but if you have walking difficulties and your private transportation can't make it up the hill that would be a problem. The hotel was very upset the driver didn't come up to pick us up so it may have been a driver issue.

Perfect location for the grotto and centre of the town. very clean and excellent shower in the room. Very comfortable bed and a total blackout shutter on the window.

Really struggling to find a negative but there is a bit of an incline walking to the entrance which could be challenging for older people with mobility issues. my mum is 79 though and she was fine with it.

perfect location; really lovely staff couldn’t have been more helpful;

limited space in rooms/bathrooms; walls a bit thin.

Location was ok.. very near the Basilica.

Room:bathroom were too small

location, friendly staff

small room, small bed for 2 people

The staff were super friendly, helpful and we had some lovely chats with my limited French! It was simple, clean and just what I needed for a few nights’ stay. The location was the best aspect, just a few minutes walk from the sanctuary. And at such a good cost. Will definitely book again when I return to Lourdes.

Great location and view from our window , it is very clean hotel.

Great location in Lourdes.

location was great, friendly staff, clean, spacious

The staff was kind and helpful when we didn't find the ramp to the hotel parking. They came outside to help us. The location was great for visiting Lourdes, but you need to expect hills and be able to walk these. Really nice of them to let us leave the car beyond check out time (10 am). We were allowed to stay until 12 noon because they were expecting many guests the next day.

The room was tiny, and from the past century. No AC, no fly screens. You could only get to the closet if you moved the bed. The shower was small and just as dated. Check out was at 10 am, but we were allowed to stay in the free parking until 12 noon.

Breakfast was good, better than expected. Location was good. Staff very friendly.

View from room not great but it was the cheapest option, so OK with that.

The staff were fantastic. Very lovely ladies running it, breakfast was nice. They cooked eggs and served pastries. but the facilities and rooms are really old and tired and very small. If you want to save money, this is a good deal but don’t expect anything but very basic and run down rooms. We stayed two nights and we couldn’t wait to leave. Uncomfortable bed and pillows and toilets are like phone box. I’m sad to give this review because the ladies were so lovely but I will pay more to get a better room.