This was our second time staying at the Emerald Grande and it never disappoints. We’ll be back.

Great place, absolutely loved the place. Hoping to make plans for the same place next year

Our stay was a great experience! Everything was so convenient! We were afraid the boating to the beach would be an issue but we loved it. We only had to bring snacks, the chairs and towels were provided at no cost, it made it so easy, plus a boat ride every day!

We booked a penthouse, Gem of Emerald Grande, and were excited to spend a relaxing week. It was not as relaxing as we expected. Pros: -The penthouse was big and had a nice view. - Location of Emerald Grande provides accessibility to a lot of activities and restaurants-They have an onsite spa-They have a "private" beachCons: - Unit could use new mattresses, bedding, furniture repairs, and a better cleaning service. Silverware was dirty, hair on toilets and in shower. -WiFi is AWFUL. Super slow, thank goodness we bought our hot spot- No streaming services, period, so you are stuck with cable-even though they remind you to bring all your logins to stream on every confirmation email. - Pool is a complete joke. Footballs, volley balls, water balls,taking up the WHOLE pool. No life guard or pool attendant. Literally felt like a water park and people were mad. - Family "hot tub" which was just as bad as the pool. Kids screaming, diapers, are little kids supposed to be in hot tubs? -Boats coming in and out all the time, blarring music, pirate ship shooting off cannons, and it was very loud all the time.-On site concierge MIA-Private beach isn't actually private, it's a 10 minute boat ride, and there is no bathroom or services. -Elevator broken most of the week. We spent a lot of money on this trip, to only stay away from the unit other than to sleep. Emerald Grande needs to decide what it wants to be. We will never, ever go there again.