Hotel Hasen Kaufbeuren Allgäu

Posizione

Mancanza di reception

Abbiamo scelto la soluzione appartamento con 3 camere da letto poiché la camera familiare da 4 persone ci risultava stretta. Ambiente pulito e bagno confortevole. Facile self check-in con il distributore automatico di card peraccesso. Area comune con a disposizione the, acqua bollitore e microonde. Possibilità di fare colazione a 12€ a persona, non abbondante ma essenziale e prodotti freschi. Sapone a disposizione e parcheggio gratuito su strada.

L'assenza di personale, unici contatti durante la colazione. Comunque molto cordiali.

I was only there for 1 night. The room was very clean , bed comfortable. The bar fridge was an added bonus to keep water cool as it was very warm during my stay. The host was easy to contact by phone to help with check in. Close to train station and lidl on way. I would definitely stay there again.

When the window was open, the street noise was loud. When closed it was fine.

Breakfast was OK, German and Russian receptionist/breakfast cook was excellent !!

We had a big problem to enter the main door. There was no pin code provided on reservation and we had to wait for 20 minutes before another guest let us in. We also tried to fill in check in form on both laptop/mobile phone but electonic signature did not work and put us back to the beginning. All telephone Nos. on reservation and hotel website had messages in German... It took us 30minutes to get in and find the room keys. This is the reason why we shall never come back. The system may be IT up-do-date but not customer friendly. Luckily there was no rain or snow.....