Holiday Inn - Tbilisi by IHG

I had the most amazing time at Holiday Inn hotel! The pool is open all day long, the breakfast was delicious, the bed was very comfortable and the view was breathtaking! Special thanks ti Miriam from reception who welcomed us and explained everything and made us feel welcome and that the hotel is here for us for any request!

I loved the attention from the front desk members, particularly Ana and Vicky!! Great customer service from both of them!!!

The Gym and the bathrooms are a little bit old.

+ The breakfast at the hotel was excellent, with a wide variety of food. There was plenty of choice for those who enjoy English, French, Balkan, Levantine, vegan or vegetarian breakfasts. The berry sauce accompanying the pancakes was so delicious that inquiring about the recipe was inevitable, though the chef chose to keep the exact formulation a well-guarded secret. + Another commendable hotel offer is the outdoor swimming pool with a sunbathing area, food and drinks. The pool is 140 meters deep and very long, equally accessible to young and old, swimmers and non-swimmers. + Although not visible, the hotel organization is so capable that nothing is left to chance: there is always someone from the staff to help you when needed, they react adequately when something needs to be resolved or special attention is paid to a guest who has a birthday or similar.

- A minor drawback is that this huge hotel, which has about 20 floors, is equally attractive to various categories of tourists, which are not always fully compatible (for example, if family tourists arrive at the hotel in the middle of the night, they may encounter leisure-and-entertainment seeking tourists).

Nothing that extra-ordinary

Hotel is very old and room was dusty and smelly. It was cold and AC heating wasn’t working properly and making lots of noise which doesn’t let you sleep. Hotel has weird “rules”. We bought burgers from nearby Mcdonalds and they said that we can’t eat anything bought from outside in the lobby. We asked them to show us place where we can eat and they said only inside your room, which doesn’t make a sense at all. We paid for this hotel but not allowed to drink even a single coffee if it’s bought from outside. They have “rules” but not meanings behind it. In general, we weren’t expecting such behaviour and such old rooms from a well-known chain hotel. Very disappointed