Ottima struttura con posizione perfetta direttamente sul lago. Camere pulitissime e in ordine, letti con ogni comfort e anche il bagno provvisto di tutto il necessario. Lo staff gentilissimo e super disponibile, pronto a soddisfare ogni richiesta. Una colazione ottima, con servizio eccellente. Davvero ottima come struttura, gestita benissimo!

Qualche utensile, come i no straccio da cucina, una spugna e del sapone per i piatti sarebbero stati molto utili. Nonostante questo, in realtà è provvisto di tutte le stoviglie necessarie e di tutto ciò che potrebbe servire durante un soggiorno, sono solo comodità in più!

Wir waren rundum glücklich! Die Lage ist perfekt und wir haben toll gegessen und gefrühstückt. Es war ein rundum gelungener Aufenthalt! Wir kommen sicher wieder!

We loved everything about Casa Castagna 1620. The friendly welcome and wonderful service from the staff, the beautiful location and the amazing food. The location is stunning and the room is so relaxing with a wonderful view of the lake. We would highly recomend this hotel.

Nothing, we absolutely loved this place.

This hotel is a true jewel at the lake Mergozzo. The owners are present daily, at least in the evening. Everybody has been very friendly and helpful, from arrival to departure. Parking is available nearby (5 minutes walk), loading and unloading of baggage is possible in front of the hotel. The entire building (which has been orginally erected in 1620, hence the name) has been fully refurbished until one year ago and is maintained in perfect condition. A minor problem with the shower drain in our room has been fixed within a few hours. Our small dog was welcome as well and felt at home immediately. The food is very tasty, the champagne list (!) runs more than ten pages, followed by a very impressive wine list. This is a place for enthusiasts. If you want to have a meal at other places, there are many opportunities in close walking distance. We have had a wonderful week at Casa Castagna 1620 and will definitely come back. Thank you once again for making this a perfrect holiday !!!

There has been literally nothing to complain - seriously, even for us "picky" tourists. Since our teenage kids sleep rather long in the morning, we had been concerned that we might have a problem with room cleaning. But even this worked out without difficulty.

The room, including the bathroom, was spacious and tastefully decorated. We felt welcome in this hotel and the staff was very friendly and helpful. It was relaxing to have a meal at the restaurant downstairs, especially the croissants at breakfast, while staring at the beautiful view of the lake and mountain. At the end of a long day, it was also nice to just sit at the balcony while enjoying the view.

Leaving! 😄

location cannot be beat, staff were very friendly and helpful

we had an issue with beds late and took a long time for staff to sort out and was not well or timely resolved. Took the shine off an otherwise amazing experience.

The location is idyllic, on a small square just steps from the peaceful lake. The hotel rooms are spacious and beautifully restored, with hardwood floors, open-beam ceilings and a careful mix of antique furnishings and modern appointments. The bedding is super comfortable, the linens fresh and crisp, the towels and bathrobe generous and plush. Everything is spotlessly clean. Meals are a joy: Breakfast features an abundant selection of juices, fruit, cheeses, eggs and the best croissants this side of Paris. Dinners include beautifully plated salads, pastas, secondi and desserts — all absolutely delicious.Service from the owner and staff is unfailingly warm, friendly and accommodating; I was totally satisfied and content from check-in to departure.

Niente

Great location, lovely refurbished rooms. Clean and fresh. The staff at the hotel very customer focused and friendly.

As no breakfast buffet available due to Covid regulations, you have the option to order a full breakfast to the price of Euro 20. It would be nice if breakfast could be included in the room rate or available at a more moderate price for hotel guests.