I was looking forward to the location, set up, and stay. There was an avalanche and the passed closed. The hotel CALLED ME me to ask if we were coming - we were unsure - she offered to change our res or refund it. We were thrilled and asked for the refund. The gal was very nice. She said to request it through booking.com and the hotel would approve the request - so we gave up the room and di as she said. And then......they never refunded us!

We have yet to see the refund. The hotel will not approve the cancellation request! The hotel does not answer their phone or their messages from within Booking.com. They will not stand by their offer. It has been 2 weeks -- Booking.com claims they have tried but honestly they do not have your back either - not like airbnb. The hotel offered $116 back not the full amount ($50 penalty). They think they can just rescind their offer. Terrible business practice. UPDATE: Sage is correct - they refunded Booking.com but Booking.com held our refund until the hotel put it in writing we could be refunded. Seems very scammy on Bookings part! I wish the hotel had told us closer to jan 17 (when they refunded booking) -- the chase to get an answer was insane. We thought the hotel did not refund us. Finally on 2/2, booking refunded us.

The hotel is clean and with a modern vibe. the restaurant / lounge is a cool spot to hangout and the food is solid!

The workout room was great

Great location. Cute rooms

Hotel room was nice, loud AC though. Very spacious but limited areas to put luggage and stuff. Very small trash can.

Clean modern rooms, and staff that cared for us well.

The restaurant was an attractive space, but mats were covered with dog hair. Food service and dog hair do not belong together for me.

Rooms were as advertised and well appointed. The common areas we’re comfortable and comfortable. Staff was very friendly and helpful.

did not have breakfast.. or if they did I didn't know