CONS....Condo in need of updates. Sofa had visible plywood under the cushions to keep you from sinking down. The tv was old tube type. Bath tub in left side b/r was barely draining. Took 30 min to drain. Very dark outside getting to your condo. No lights on balcony or the steps you climb to get to your condo. Recreation area was opened late and closed early, and bathroom floors were dirty( could use a scrubbing).
PROS....very nice condo, beautiful wooden floors and walls. A/C perfect. Very clean for the most part. 5 min drive to Pigeon Forge. Horseback riding just down the road.

Things that are wrong in the rooms:
Smoke Detectors in the rooms need to have batteries replaced
12 D room 2 - shower light is out; lamp shade is broken
12 E room 1 - bathroom door plate is loose
12 E room 2 - bathroom towel rack came down - it's under sink
12 E room 3 - A canister light is hanging down; there's a blood stain on the ceiling
12 F room 1 - top bunk railing is broken
12 F room 2 - something wrong with bathroom door knob; the lamp shade in room is burnt
13 A room 1 - The bathroom light above tub is out.
13 B room 2 - tub drains slow
13 B - towel rack in bathroom is down
13 C - room 2 - shower light is out
13 D - kitchen sink handle sprays water
13 E - bathroom light bulbs out

Are the rooms checked before each person checks in? Over all we were pleased with the camp.

We got there after 4:00pm and I had to use the bathroom like bad. So we put in the code the emailed us and it didn't work. We tried a number of times and nothing. I called the office then they gave me a couple other codes none worked. Then she said well she would have to call the maintenance guy which would be about 30 to 45 mins. I'm like I have to sue the bathroom are you kidding me. He finally came and let us in and tried to figure out why the codes were not working so their IT guy came and got us taken care of. Now mind you the door have two locks on them for keys as well but they don't have keys. I wanted to just have a key incase we had other problems coming back one night. They had no keys. Had to call John the maintenance man again but he was at dinner. I started going by the other doors to the cabin and behold one was unlock, now mind you we checked those doors before we left and they were locked. I don't know if someone from the adjacent cabin came through the wash room to our side and went out the door but the door was locked. Perhaps is was divine intervention I don't know but it freaked us all out. The condo was spacious and clean but I think they should put more queen sized beds instead of all the bunk beds because when your dealing with adults none wants to try to sleep on the top bunks, the bottoms are ok, or place them side by side or something. The only issue I saw with this condo was the locks on the doors, and we did see a few roaches which was totally not a good thing.I know with people cooking and stuff you run that risk but we have to clean it up pretty much upon leaving so I think they need to spray often to keep the bugs away. If you see some trust me there are more so please spray the condo's, get rid of all the huge spider webs around the place and spray and update your lock system. I will stay there again but I feel if you want to update them as I was told those are very minor things that are needed. The place is beautiful.

We stayed the weekend before school started for one last quick getaway. The condo was clean and roomy and the kids enjoyed playing ping pong in the game room. The hot water heater was not working that night so we called maintenance and left a message. The voice mail gave an emergency number which was disconnected when we tried to call. Maintenance came out first thing the next morning but was unable to fix it, so the rental company gave us the code to the empty condo below us so we could get hot showers after a long, hot day at Dollywood. We did not have cable TV in all the rooms, but it looked like the company was working on upgrading all the TVs and cable in all the bedrooms. Overall we were very happy with our experience renting this condo from Eden Crest.