Great property staff were exceptional

Nothing

Tout: le cadre, la gentillesse du personnel, la qualité des produits servis à table, le cachet du lieu, le calme....

Rien

Very gracious and accommodating staff. Our room was very comfortable and immaculately clean. Excellent room for a couple traveling with children.

The breakfast was good.

When we arrived after a while someone ( a member of staff?) came to open the gate, he didn't speak a word of English. With the help of a translation app, he finally understood our demand for nearby restaurants and directed us to the town of Gela where we had to look for ourselves. The bed was good, but there was no ventilation in the room; the toilet and shower were in the room. The heating did not work at all, although it was quite cold at night. We didn't know who to turn to because we didn't have a single point of contact. The woman ( a member of staff) who prepared the breakfast tried her best but also didn't speak a word of English. The food was okay. The whole stay was unpleasant, luckily we only stayed one night. The room was way too expensive for the comfort provided. We were the only guests, now we understand why ...