Grand Opera Hotel

This hotel is very central and the rooms are very comfortable and well lit. But what truly sets this place apart is how the staff and owners went above and beyond for me on two different occasions… First I got seriously ill while I was there and when the staff got wind of that, they repeatedly asked me how they could help and brought what I asked for. Second, about two hours after my check out, I got a call from the manager advising me that I had left my passport and jewelry in the safe. At that point, returning to the hotel would have added another 4-5 hours of driving. Fortunately the daughter of the owner was coming to Tblisi later in the day and she kindly brought me back my passport and jewelry. Angels all around!

I can’t complain about anything!

It is very well located. It was walking distance to our tour pick up and drop off. Walk distance to many restaurants as well.

They didn’t have parking or any partnership with places to park. Person at reception didn’t care about helping to direct where in the best place to park neither wanted to help about how to pay for public parking. They had high pillows, which wasn’t good for me.

Clean and very central. Lovely management who upgraded our room as it was my birthday. Very comfy bed.

Terrible breakfast! The hot dishes were luke warm to cold. Who even wants cold french fries for breakfast????? Come on Grand Opera lots of reviews about the awful breakfast and you say you will inform the catering team but clearly they are ignoring you!!! Cheap yogurt, shrivelled up vegetables, frozen butter, no healthy granola, nuts or seeds. The bread was good however and thanks for providing rice cakes for those that can’t eat wheat. Shame as the breakfast really lets the hotel down.

La posizione è perfetta, la colazione offre una buona varietà.

Lo staff può essere sgarbato fino ad arrivare a essere rude.