The room and restaurant personnel was very polite and helpful. The reception staff had some issues. The room size was exactly as the pictures. Options at breakfast for eggs, omelet, etc.

The restaurant did not have the proper ventilation, so the kitchen smells were all over. Your clothes after breakfast or lunch were smelling like you were cooking for hours!! Many wedding receptions were organised at the venue (at our time of staying) with music playing loud up to 11pm. No shuttle bus service was organised for our arrival, even if we had informed about our plane trip details (fortunately the service was supplied for our departure). The most important is that the elevator was broken for a few hours almost every day - so avoid staying at upper floors.

fairly well kept

service just OK

I suggest to have bigger choice of fruit. Location of hotel is OK.

View from room is not good, you look at the wall.

helpful staff, spacious room, good location

needs lots of maintenance, specially the toilet and shower, fridge was not working and reported twice with no action! tv was not working. backside is noisy with dogs barking all night... wifi was the biggest disaster.

Good hospitality on front desk and friendly staffs.

Location and clearness

the water was cold

The location is within walking distance to the UN campus which was the most important thing for me. There is a supermarket 100m from the reception where you can run all your basic errands. Staff has generally been courteous and helpful. The rooms are very spacious!

Breakfast has been average - the coffee was downright unenjoyable. Cleanliness of the rooms was very mixed, stains in the carpet and bed linen were easy to find. The lift worked only for half of our stay and the water pressure in rooms further up than 3rd floor was non-existent. Thankfully we got a room closer to ground level. Special mention: The room service menu mentions a deep dish pizza which I took to mean Chicago Style Deep Dish. To my surprise it was a regular pizza with sea food (perhaps "deep" as in "deep down in the sea"?).

The bed was great. The breakfast was also.

There were many details that showed carelessness. Nothing dramatic, but things you would expect a hotel to do better. 1/ Power plugs behind the bed were not accessible because of the bed frame, so the staff just unplugged the lamp on the night table and left the cable hang loose. 2/ A mirror on the wall was held on by brown tape. 3/ The TV furniture was not screwed well together, wooden planks were hanging loose. 4/ The hottub in the bathroom had no warm water and was leaking. So we could not use it. 5/ The coffee set in the room was missing things - there were 2 cups, but only 1 cup plate. Super small detail, but just shows lack of attention to detail.

the room is spacious and clean, the location is good

toilet needs maintenance, lift was not working and being on the 7th floor we had to use stairs,,, with my pregnant wife it was not acceptable at all. breakfast is very very basic, and after visiting the restaurant our clothes smell food because of the bad ventilating system. the property is nice but requires better management to look after maintenance.

The staff were very fri4ndly and helpful. The breakfast wast was more that I expected. Providing free shuttle services is a great idea which makes the stay more comfortable

Sometimes the water pressure was low

We had a wonderful stay at De Leopol. Everything was to our satisfaction! Location of the hotel fitted perfectly for our needs. Close to city center and many attractions. Thanks to the most welcoming and friendly staff, we were very well looked after. The room was clean and properly serviced by housekeeping. Very comfortable beds. The breakfast menu was exceptional. Daily a new variety of hot and cold items. Front desk service was always friendly and helpful. Recommended!

I really stayed 4 nights and i have enjoyed my staying at Delopel Hotel.

IDKN