Novotel Tunis Lac

All

Nothing all is very good 👍

Good breakfast and excellent location

No thing

Fantastic location ! Next to a shoppping Mall and only 10 minutes to the Airport (10 TND) ! Lovely food and great service !

TIPS, I wanted to tip the waiter and when I got the receipt I seen line to add tip. I duly did, but next day on checking out they informed me you cant add tip to bill. Why then is there space on bill to do this ! The waiter missed out then on m my tip- Not good !!!

Clean, Location

I stayed at Novotel Hotel in Tunisia for one night. The best thing about the hotel is definitely its location, which is very convenient. The room and bathroom were quite small, and I found the price to be too high for what was offered. While the hotel was clean, I was disappointed with the service at the reception. The receptionist was a bit rude and spoke to me in a condescending tone, as if I were a child. When I asked for a taxi to the airport, she told me I had to come downstairs and check out first before she would even consider helping me. I found her lack of courtesy quite unprofessional. Overall, not the experience I expected from a hotel of this standard.