Beautiful place

Bar prices were expensive - 1.5 pints & a Malibu and lemonade just under £20!

Perfect for us

Disappointed at the Sunday evening meal, and lack of sausages for breakfast

All staff made my birthday a memorable one, Matthew in particular was polite, knowledgable and entertaining. Huge thanks to all staff.

Absolutely nothing

Gorgeous room, loved the little touches like the coffee machine and fresh milk and water. Evening meal and breakfast were lovely, can’t fault at all!

Location was good. Breakfast was good, although needed more cereal choice than Bran Flakes or Cocoa Pops. Staff were very polite and helpful.

Tea & Coffee facilities in room. Need more instructions how to use fancy coffee machine and where milk is kept. Also was not impressed with the 2 Hovis biscuits on offer in the room, which were in a jar that looked like other people had put their hands in to take biscuits out! Sealed packets of biscuits would be better.

High standard of decor and furnishings , food was tasty, good portions,well presented. Room was comfortable and coffee machine in room great idea.....the young man who served our lunch, breakfast and booked us out at reception is a great asset.

Beautiful place. Staff were lovely . Rooms had everything plus more you would need.

Leaving

Location is very central, the facilities are of a very high standard, the staff are polite and the breakfast was very nice

The town centre location means there will be some external noise but I found this minimal even at a weekend

Beautiful reception area and restaurant, rooms very tidy and clean, plenty of room and good location for a local wedding attended, plenty of car park space, staff were lovely and friendly.

Bed was small, breakfast took over an hour to arrive for us and the order was incorrect, took 35 minutes to get our pot of tea. Sad as this is a beautiful hotel.

Location was great. Easy car park with nice big spaces so my car didn’t get door dented. Room was lovely and immaculate. I stayed in room 19

Was directly above the entrance door which slammed when people entered or left the block.

Comfy room, excellent bed. Lovely breakfast 😋 Great place for us to base ourselves for bluedot festival.

A tiny suggestion, get rid of the noisey coffee machine and just get a kettle!

Modern, friendly staff, nice feel, good room sizes

Little noisy from outside, breakfast slow

Staff were lovely. Modern hotel.

Attention to detail - finishing touches in the room. E.g cracked tiles in the bathroom. Wall paper peeling etc.

Very impressive, beautiful restaurant, rooms and staff were lovely. You can tell they care.

Location is lovely in prime position just outside the town centre. The hotel is absolutely fabulous. The refurbishment is so tasteful and comfortable.

Not a lot really, it was fabulous

Staff were all happy and service second to none.

Hotel decor brilliant very posh.

Very clean and good location Warm welcome

Car park entrance a little narrow

Relaxing and luxurious

The comfort of the room

The Breakfast was very poor when i complained about something, the explanation basically involved the chief being foreign

Everything

Nothing

Beautiful old house with a lovely modern interior. Comfortable rooms with good breakfast snd very attentive staff.

Nothing

I liked everything about this hotel I cannot fault anything

Nothing to dislike

iT WAS V LOUD MUSIC IN THE HOTEL ON fRIDAY nIGHT, THAT WAS V ANNOYING AS I HAD A LONG BUSY DAY AT WORK AND THE ROOMS ARE IN ANOTHER BUILDING , which was bit cumbersome to go up the maze like alley ways. the guest in rooms were v loud and my sleep was quite disturbed and interrupted. I THINK hOTEL SHOULD GIVE DUE DILIGENCE TO TEHSE POINTS AS WEL, ROOM was good, nicely cleaned, loved the breakfast room & menu, over all Good stay but pls keep in mind that all prefer good night sleep which if music played so loud Isn't possible at all esp after long day of work and travel thanks

as above,,,,

Good parking

Wifi

Very helpful reception staff.