Atzavara Hotel & Spa

Very clean, bright rooms. Hotel offers exceptional buffet which was delicious and prepared with care.

Getting to our room was a night mare - very long distance to enywhere.

Design & area.

Buffet lacked options, paying for drinks was INSANE given the price point so was hugely disappointed every night had to spend extra money on soft drinsk and water. The spa was nice but the lady was abit rude. She said it was to busy but it was only 4 people.. not sure what her issue was. The hallways are long, the walk to rooms from the elevator are insane. Elevators take ages to come and the pool area gets packed. Overall it’s ok but not worth the price, needs more options for food and entertainment and better service in general. The large metal umbrella fell in our room & hurt my husbands arm badly. I informed receptionist who just asked if he’s ok and didn’t bother to see him or offer any apologies and blamed the wind but it was just unprofessional someone came and didn’t even remove it just closed it inside the pool so we couldn’t use the pool on the last day as worried it would hurt us again. Very sad.

The facilities were very nice. All the activities for children were great. They were extremely good at accommodating my daughter’s celiac disease with great gluten free food.

The AC In the room was not working. Upon request they sent a technician but he didn’t do anything. We were not offered to change rooms.

grandezza della stanza, personale molto gentile e disponibile

colazione a buffet caotica, mancanza di prodotti trovati solo il primo giorno. cena a buffet (fatta una sola volta) con prodotti già esauriti prima delle 8, poca scelta e francamente di qualità mediocre. ristoranti carissimi. wc idoneo ad un bimbo, porte vetro sia bagno che doccia, quindi niente privacy, minibar vuoto, piscine acqua gelida, entrata una sola volta. forse la cosa peggiore è pero stata la location. santa susanna è orrenda, un hotel enorme a ridosso dell'altro ed alla sera un caos di bar ristoranti di pessima qualità, dove si spendono cifre spropositate per mangiare peggio che al mc donald's. un caos di musiche cantate e suonate male, quasi ogni hotel o ristorante o bar con la propria a volumi esagerati che andavano a miscelarsi in un unico grande caos rumoroso senza senso. davvero fastidioso anche solo camminare sulla pedonale e sentire strilli di cantanti incapaci a volumi improponibili. peccato perchè l'hotel in se è anche bellino, ma location, qualità e quantità di servizi offerti, sia dentro che fuori, prezzi non in linea, rovinano un po tutto. occorre un'automobile per potersi spostare ogni giorno a visitare qualcosa, o mangiare in un buon ristorante, ovunque a prezzi alti, ma almeno di qualità medio buona, altrimenti diventa una noiosa deprimente routine.