L’architecture Les chambres Le petit déjeuner Le personnel arrangeant La belle piscine Le parc Le calme Je recommande cet établissement

Attention j’avais réservé une suite deux galbées on a voulu me mettre dans la suite une chambre. Les photos ne sont pas bonnes sur booking ! Mais le personnel a été arrangeant. La chambre ne correspondait pas à nos critères mais elle était jolie. Wifi fonctionne très mal Pas d’eau chaude le soir

I liked everything that was offered, first of all the staff is amazing and very helpful. When we first checked in they gave us a room that we had not requested for but they were willing to change it for us, however, we were so tired coming from our Wedding Ceremony to do so but in the morning they moved us to the honeymoon suite which was very spacious. The housekeeping guy I cannot remember his name, he had a Biblical name was extremely kind, helpful and respectful, I commend him for his service to us. Also the guy at the bar was a very nice gentleman very kind and helpful, even offered me a phone charger. The ladies at the front desk were amazing. Room service is absolutely splendid. You have very kind workers, very polite and I would definitely come back and would refer anyone to this place. If you need quiet, serenity, pure tranquility this is the place to come to. I can't wait to be back in Kenya my Motherland.

Some fixtures need to be replaced, the sinks and faucets are dated, some paint would help spruce up the place even more, you can tell it's an old building and they have done a good job taking care of it. Kudos to the Kanyotus!!

Grand location in beautiful Red Hill/Tigoni side.. we got upgraded by the professional Manager, and had the amazing penthouse suite. The food is good, the facilities are nice and the overall property very very well put together. It's a dive back in the past, classic and classy!

Being so big, the place needs a lot of maintenance ! sometimes few things need action but the staff is always ready to act!

Bed was comfortable William for taxi service is great and reliable Reception staff very helpful

Needs to be updated as decor is tired Some of waiters need to be retrained to a higher standard Hotel isn't five stars it's more e stars

Staff where friendly andd professional as well as very helpful. The hotel was also very clean and kept clean throughout. Well done house keeping!

The food service was a bit slow when ordering. It would have been better if it was faster or the staff kept us updated about our orders. That being said it was nice and professionally presented. Just would have been better if it was prepared quicker.

Someway out of time, this hotel is a very grand building panelled in dark wood. Our bedroom was enormous with a huge balcony. Dinner and breakfast we good and the grounds extensive for a wander. Good pool

Nothing to suggest. Just remember that this hotel is situated some way out of Nairobi, an hour plus from the airport.

If you love Victorian finish then this is the place for you. It's an Ex-colonial Small Castle of sorts. I loved it immensely and would be back given half a chance. Everything is authentic from the Chairs / Bed /Wardrobes / Stairs. Reminds me of the Series The Crown / Downton Abbey on Netflix. I loved the food alot.

BED HAD 2 SMALL MATTRESSES INSTEAD OF ONE LARGE ONE. QUITE UNCOMFORTABLE....