Umdlalo Lodge

The new structure the new look everything was excellent

Nothings

The staff was friendly all went well 100% on my part

I liked everything

Full service perfect for couple, with restaurant and spa

No microwave in the rooms, air con not warm… water service can improve

The Unit was clean the bed was good and the Air Con worked well.

Receiving a letter from the Owner for being accused of smoking in the room. Which was not true. No staff at night you are basically left on the property by yourself. They close the restaurant early so you can't get food or anything to drink. The water pressure for the Shower was a joke and the WiFi was horrendous I could not work. Yes they did try to assist us with a direct WiFi router and the shower pressure but this basically stayed the same nothing really was improved. The Owner needs to stop sending guests letters as I see we are not the only ones. Don't make your guests feel unwelcome it's really stupid. Then further to this they have a open house party till like 2am which they only tell you about on the day. Not like a week before. Which is extremely rude. Other than that it was average. The manger is very friendly and helpful and the cleaning staff are really kind and sweet. All in all You get what you pay for I guess. I J