Extended Stay America Select Suites - Panama City - Callaway

You know I think it was good as it could get for us

it was quiet, pet, friendly, plenty of stores, nearby, and restaurants.

Nothing bad to comment on.

Very convenient location for us. We had a delay in our move into a townhouse in the area and had to find a place to stay. It's a decent place. I really wish they had a coffee maker as there is no place in the hotel to get coffee. It was clean and beds were comfortable. One of the few places that lets your pets stay.

I have never in my life experienced anything like this check in process. We arrived about 11:30 p.m. to see if they had any vacancies. I tried to call the local number and after going through the prompts the phone just disconnected. I also tried to call the national number located after doing a google search and the number is wrong. My daughter went in to check in and was told to go book it online. We booked a room on Booking.com and then she proceeded to go into the hotel to check in, this is were things got really weird. She was in Lobby for appx 45 mins. My check in process usually takes 5 to 10 minutes at other hotels. The clerk at the desk definitely had SOMETHING going on. My daughter had to continue to get the clerks attention BY WAKING HER UP to continue the check in process. IT REALLY WAS A HORRIBLE EXPERIENCE. We would have left had we not been so desperate for a place to stay as my daughter had to be up at 5 a.m. for work. AND I don't understand why I was charged $176 as a deposit and was only returned $150. We were told the deposit was $150 but my card was charged $176.

Cheap place to stay

No cookware in room to cook with. No shampoo or body wash. Smelled like weed in the hallways.