Central location to visit my kids and other family

It was near to were we wanted to be. Check in was easy

The duvet on the double bed was the size of a pillow case No bedside lights in two of the rooms

The ease of parking and entry to the property. The house was very clean and tidy.

The property has potential, but our stay didn’t quite meet expectations. We booked, assuming we’d have access to the whole house, only to find the lounge excluded unless we had paid extra when booking. A living room feels like a standard feature, and it was disappointing not to have it included. This left us with nowhere to sit and watch TV or relax other than in bed. The bedrooms were adequate, but details let them down: a single duvet on a double bed, very flat pillows in need of renewal, and no bedside lamp in one room. These small things added up and affected comfort. It felt at times like we were playing musical chairs when arranging things. Paying extra for upgrades is understandable, but charging separately for use of the lounge seems unreasonable. With a few improvements and clearer expectations, this could be a much better stay, but as it stands, we left disappointed. I think the management should decide to make the whole property available and charge the going rate. ---

Home was light and airy, the ease in which they were able to access the home was fantastic. Easy to find and welcoming. Situated in a pleasant area of the town and a quiet street, with on sight parking.

The shower head came off and caused water to overflow on to the carpet, this was then documented as a 'flood' and cost me £80 for it to be 'repaired'. Yes the water was in deed on the carpet, that is not in dispute, and I did not contest it, however for it to be called a flood and evidence that this has occurred before on more than one occasion is simply money grabbing.