Ocean-View 5BR Villa | Private Pool | 5 Blocks to Seven Seas | Sleeps 14

This home was absolutely stunning. Our host JB was knowledgeable and very resourceful. I would recommend this home for anyone who wants to relax in a beautiful, safe home with exceptional views.

Our host, JB was the BEST from day 1 thru our stay and check out!! He was available to answer every question, within a minute of asking!The house was squeaky clean… pristine from top to bottom! The kitchen was fully equipped… has everything you need! We were able to be at home, immediately!

This property was better than we could have imagined! A group of 10 of us stayed here over the weekend and it had everything we wanted. The views were spectacular, amenities were perfect. Better than a resort! JB was super helpful all weekend and made check in/check out a breeze. Such a nice guy. We highly recommend staying at any of the PR rental properties, but especially this one! Will definitely be back.

The hot water in 3 bathrooms and the outdoor shower was not working. The house manager told us that he had just used the showers last week and proceeded to explain how to use a faucet. He came to look at it and insisted it was working properly, which it clearly was not based on all of the cold showers we had to take. After several days of me and my family reaching out to him, he acknowledged that the hot water heater was broken. It was fixed on Saturday, 5 days after we arrived. This left our group sharing 2 showers among 14 people. The pool was cold for the first 5 days as well which I assumed was related to the issue with the cold water in the bathrooms, which was being ignored. The house manager said he enjoys using the pool at that temperature when he cleans it each week. He increased the temperature on day 5 of our trip but the pool was not usable before that.The pool was a huge part of the appeal of this property and we could not enjoy it. Finally, we saw over a dozen live cockroaches in the house. One very large one crawled over someone's foot. Better preventative maintenance on bugs could avoid this. When I emailed Sue from iTrip about these issues, rather than acknowledge that the house manager was dismissive, and try to make things right, she told me there will always be bugs in the house, the pool was meant to be 'refreshing' and to write a review. Beware, you will not get what you pay for with this house (with a hefty pricetag) or the people who manage it.