My family of 3 enjoyed our stay.

Great property hosts provided both written and verbal communication

We checked in after hours, but the bed wasn't made and the bathroom was not cleaned. As if the cleaners started working on it and stopped halfway. This was an issue and we messaged the host. They promptly apologized and said they would investigate. We couldn't stay there that night, so we had to book elsewhere. Host fixed it an reimbursed the night we weren't there. These things happen but I appreciate the honesty and willingness to fix things. Otherwise, place is fine. Economy unit in a mostly quiet neighborhood. It's street level, so you'll feel the people walking by on the sidewalk and on the side road. Heater heats well. Full sized fridge, dishwasher, and a nice TV. Very fast internet. Can't complain for the price. Well, I kind of did, but the host sorted it. So we're good. Also, I'm not sure there's a pool in that complex. So ask about it. I didn't see one.

I’ll start with the positives…the location was good, it was near the house my sister rented for her group and wasn’t right downtown but not far drive/uber ride and also not far from Lake Austin and the Colorado River with cute restaurants and fun activities. The check in and check out process was easy. The host was very quick to respond although not always with a resolution when we reached out with our complaints. For the negatives…free parking is advertised but what it didn’t say is it’s first come first serve and not always available. The first night we had to park the car at my sister’s rental and get dropped off because there were no spots available. The house also had a terrible smell, it was very musty/moldy smelling. The shower never got hot, which the host said no one has complained about previously so they are sending maintenance to check on boiler so this may be fixed. Also when packing up and trying to make sure we didn’t leave anything, we found a dirty sock and dirty Kleenex in the couch that didn’t belong to us. Also notified the host of this and we’re just told thank you for the feedback and they’d notify the cleaning company to do better.