The service from all of the staff was beyond expectations. They responded to any questions within minutes and were so accommodating. The apartment was modern, clean and well stocked. Our family of 6 (2 adults, 2 teens and 2 elderly grandparents) were very comfortable with plenty of space. I would highly recommend this apartment and company!

This was a great apartment in a convenient location for exploring London. Being close to public transportation was important for us. Also having a grocery and eating places nearby was great. Six adults need space to spread out and this apartment had it. My husband and I took the main bedroom and our kids and their significant others each had their own bedroom. We could all be together in the living area and have our own space as needed. Check-in was super easy and the host was responsive to the few needs we had. I’d definitely stay here again and recommend it to others.

Family of 5 trip to London, wanting to visit all the usual sights to be seen. The flat is close to a tube station, and we liked the local pub a block away as well as the variety of restaurants around. The flat was clean, nicely spaced, no issues with entering or exiting. We had to ask for help for a few things: wifi that was super weak or would kick the devices off, more coffee for Nespresso machine, and bathroom sinks that were extremely slow to drain. Management came a handful of times to check on wifi, which we never had reliably working for us (though they said it worked for them). Both sinks were cleared with only 1 remaining slow to drain but was improved. The Nespresso we never got the hang of for our morning cups of coffee. It didn’t come with instructions and often leaked water all over the kitchen counter, but we made due (and management refilled pods), but we then switched to store bought coffee once the pods were done. We would not likely stay here again b/c of the wifi issues, but for our first trip to London as a family, the flat served us well.

The apartment and location worked great for our family vacation. Staff were friendly,, helpful, and responsive. Only issue was one of the showers should have a door installed - water gets all over the bathroom floor each time you use it.