Perfect home for a large family! We had a group of 8 adults and 6 teenagers! Clean and comfortable. Check-in and out process was quick and easy. Friendly staff. My only complaint was no air conditioning for our hot summer stay.

A few things to know before staying here. - You have to check in at the Big Bear office to get access to the keys. DO NOT go to the property before checking in first with the office (note- they close at 6pm) - VRBO will not send you an email telling you that you need to go to the Big Bear office first. Their communication sucks. Big Bear office is SUPER nice and understand our frustrations, they have been dealing with this for a while. - Huge downside of this property is that you need to dispose your own trash. For each bag left behind, they will charge you $25. They will only tell you this if you check in at the office. - Plan on eating out, it was almost impossible to cook. Bring your own water as the fridges water does not taste filtered - Overall, they house was great! Rooms were very spacious and clean.

Our family holiday gathering made the best out of a terrible experience with this rental. The PROs: -large space -convenient location -easy parking The CONs: -arrived with house not clean (dirty towels, trash, filth throughout house, bathroom, kitchen, and bedroom) (we had to call management to complain before a cleaning crew arrived to clean unit. it took 2 hours while our whole family just sat in a corner of the house so the cleaning crew can do their work. hence, it was very disruptive to our vacation.) -bathroom shower was broken for one shower, so we had to rely on the other showers, which was a hassle given the number of people we had. -not enough towels for people. we had to go buy some at the store -parts of the house was broken, such as one of the staircase flooring was broken making it somewhat dangerous to walk up and down the stairs. we had older adults with us, so they were designated to stay downstairs. -given the high price point and location, the amenities were not put to par. Not enough toiletries, not enough amenities, poor quality all around.. -extremely disappointing, especially given the price and all the "professional" fees that were added our bill, it was absolutely not worth it, no pride of service, no pride of ownership, no evidence of wanting customer retention. -in conclusion, one of my worse experience and would not recommend this house or using Avant properties.

The house was spacious. Accommodation were very nice, especially the pool table. It kept everyone busy.

The house was huge, which was perfect for our big group of 9 adults and 2 kids. Overall it was a great and easy stay. My only issues, which were very minor, was the house post said max 4 cars, but the house sign showed 5 cars, which would have been helpful knowing ahead of time because we definitely had to re-arrange just to ensure only 4 cars were going. It also listed 4 bathrooms but there were only 3, the last may have been locked from us using, but it should only be listed as 3 then. Again, minor issues, would still stay at this house again even though when we were here, the house was listed for sale, so I assume that may not be an option in the future.

We had an amazing time staying here. Lots of fun, will definitely be staying here again. Avanstay/ Allie was amazing and super sweet!

We had an amazing time staying here. Lots of fun, will definitely be staying here again. Avanstay/ Allie was amazing and super sweet!

Excellent l9cation and beautiful property! Very spacious, well equipped and grateful customer service!