Phi Phi Ba Kao Bay Resort

The staff were excellent - the resort is owned by a man and his family. While they were hard to reach before we got to Thailand, when we were actually there he was very responsive and kind. He accomodated all of our requests and arranged transport to and from Ba Kao Bay and the main part of Phi Phi. The rooms were spacious and the location was quite central to all of the restaurants and stores. They also had an onsite laundry service which despite being a little bit pricier than what I've paid at other places, was very nice and fast. I enjoyed my stay.

In one of our bungalows (we booked two), there was fire ants. HOWEVER, the staff were super accomodating and cleaned it immediately. The bungalows itself were very clean, but that was the only downside we had to it. The shower pressure was also not that great, and the shower itself is not separated from the toilet (the toilet gets wet when showering), but that was honestly kind of expected living in the smaller part of the island.

Amazing staff member who assisted with everything and with an amazing attitude. Free shuttle to main part of the island. Cute, simple rooms which were value for the money spent.

Slightly old-fashioned and bathroom could have been a tad cleaner.

The location was absolutely stunning. Great bars and restaurants close by and beautiful beach! The manager (Dee I think he said he name was) was absolutely fantastic, so friendly and welcoming! Thank you for a lovely stay!

The beds were just a bit too hard for our liking. But other wise the room was comfortable!

We liked the location in a sense that it was very close to the beach, in fact you could walk to two beaches from the hotel and the one a little further away is very beautiful and doesn't have such strong tide.

To get anywhere else on the island you need to take a boat, specifically, a private transfer which is around 20 euros one way. The hotel says they include transfer from the port on the day of checking in and back. However, on the way back we were told the hotel only offered transfers at 7:30 am or 11 am, which meant we had to leave 2,5 hours early to catch our speedboat. It was Christmas morning and we were the only passengers on that boat. However, I felt it was misleading to say they offered a free transfer and didn't want to pay extra. The hotel itself is beyond basic. The room is quite small. The beds are very hard. The air conditioning was directed straight at beds and it was uncomfortable. Our toilet got blocked. My luggage was full of little ants. The morning prayers are very loud and go off at 5:30.