Our stay was great, we came down to watch our children compete at ESPN, the location is very quick to get to all Disney property. It was great to have a personal pool and also have the big community pool. Staff at the resort is friendly and helpful.

We’ve stayed in Windsor Hills several times before. It’s our favorite location because it is so close to the parks, restaurants, and shopping places. This place was a great size for the 5 of us. However, it is in great need of repairs and a deep clean. When we first arrived, I walked from the bathroom to the bedroom and immediately had grimy feet. All of the floors felt like they were coated in a grimy film. We had to walk around in shoes or socks the whole stay. The couch needs to be replaced or deeply cleaned. It is apparent that it’s had lots of pets on it and hadn’t been cleaned in a while or ever. The living room TV remote only turned the TV on but none of the other buttons worked so we couldn’t utilize the TV. The remote had also been chewed on by someone’s dog. Also, we couldn’t use the closet in the upstairs bedroom because there is a huge chest of drawers under the rack. We weren’t able to hang up any clothes. It also needs actual bath towels. The only ones available during our stay were microfiber towels and beach towels. Otherwise, it’s a nice place and location. Just needs some TLC. The heated spa pool was really nice. It was very warm and was a welcome on those chilly February nights and helped with sore muscles from walking all day at the parks.

We had a wonderful stay. The townhouse was very clean, private pool was amazing, and is situated very close to the waterpark. A wonderful place to relax and have fun

The condo itself and location (Windsor Hills) was very nice. However, I was VERY disappointed with the furnishings in the condo. Most things were VERY basic and cheap. The end tables in all the bedrooms were cheap plastic with no drawers. The towels were flimsy and old, no hand towels. The dressers in the rooms were old and loose. The standing lamps in two of the bedrooms were PLASTIC, and one was handing loose. The 3rd bedroom had no lamps. It also had NO CURTAINS, and got the morning sun directly in it. The pool is 1/2 the size of a normal pool (at most) and looks much bigger in the pictures. It felt like a dorm room! The TV was just replaced in the living area, and the sound didn't work correctly for cable TV, and it took a few days to fix. We had to pay an extra 30$ per day for pool heat. The coffee maker was broke also and they brought a new one the next day. The shower head in the master bath was the basic cheap one. There was nothing under the TVs in the bedrooms to put things on. The carpet on the stairs was old and stained. The boom was the worst I ever saw, completely used and worthless. There was only one towel rack in the bathrooms. There were not clocks at all, no alarm or wall clocks. For the money and worth of the condo, I expected MUCH more! My sister stayed a few doors down and had MUCH better furnishings, etc for the same price. The only good thing about this one was it was pet friendly. The owner didn't respond quickly at first, then he did better after.