Location amazing, flat spotlessly clean and spacious, comfortable beds.

The smart tv didn’t connect to the WiFi so couldn’t use online streaming, but this was a very minor issue that didn’t affect the trip!

Emplacement parfait pour des touristes. Magnifiques palmiers remplis de dattes juste devant les fenêtres.

Dommage que les rideaux ne soient pas placés de manière à pouvoir profiter de la lumière extérieure sans être vu par les gens. Les stores métalliques, une fois ouvertes, empêchent qu'on puisse tirer les rideaux.

It was ideally located in a lovely square overlooking the cathedral, which made it so easy to explore Granada. There were 2 very large bedrooms and all the facilities we needed for a fantastic stay , would highly recommend👍

We arrived in 40c heat , and were very hot after travelling from Malaga, and the property was very, very hot when we arrived. It took a couple of hours for the air con to cool it down. Perhaps the air con could have been switched on prior to our arrival. A minor point as the rest of the time the apartment was lively and cool despite the heat outside

Location is fine

First, the staff lack a sense of work responsibility and service awareness. All other apartment providers will reach out in advance to inform tenants of the check-in procedures and relevant information, yet the management team of this apartment sent us nothing until nearly 4 p.m. on the day we checked in. We only got the information after we took the initiative to enquire, which is extremely unreasonable. Second, upon check-in, we found the room was extremely dirty. The table and floor had clearly not been wiped at all. Additionally, the kitchen had no electricity, and the issue was not fixed until the afternoon of the next day (we only booked a two-night stay). My family could not stand the poor cleaning standard and cleaned the room ourselves. Could you please advise if the cleaning fee should be fully refunded to us? Third, the attitude of your operation staff was extremely unpleasant. Though they came to restore power to the kitchen and get the refrigerator working the afternoon of the next day, he told me at around 8 p.m. the previous night that he could not do anything at that hour. Excuse me? Does that mean we have to bear losses caused by your team’s negligence? Such a response is entirely unreasonable. Fourth, their replies were extremely delayed; they only responded to our messages after roughly one and a half hours.