The staff were very accommodating, kind, and helpful throughout our stay. They attended to most of our requests promptly and gave clear directions whenever we asked. The place itself was clean and neat, with a calm and relaxing ambiance. The location was also convenient since it’s not too far from the beach and the highway.

One thing we noticed is that the staff were more reactive than proactive when it came to guest needs. Basic items like toilet paper and towel replacement were only provided when requested, and the linens were not replaced at all during our 3-day stay. The air conditioning also took quite a while to cool the room even at the maximum setting. The room lacked a refrigerator and there was no free kitchen access, which made the stay feel less convenient for the price. In comparison, we’ve stayed in more affordable places in Baguio that already included a small fridge and kitchenette. The bathroom also had no exhaust system, so it became very hot during longer showers and odors tended to linger. Lastly, the breakfast options were quite limited considering it was paid separately in advance. Looking back, it might have been better to skip the breakfast inclusion and explore nearby food options instead, especially since places at a similar price point in El Nido offered more flexibility and variety. After scouting the area ourselves, we also realized there were beachfront accommodations nearby offering similar rates but with better amenities. In hindsight, asking locals directly for accommodation recommendations might have been a better option than booking online.

Excellent customer service 💯

Two minutes from beach. Staff were fantastic, food great

Nothing

Air conditioning so noisy. The bed is very hard and uncomfortable. No television.