Kaya Villas Exclusive

As vilas têm muito bom gosto na decoração e são extremamente confortáveis. A partir do momento em que passa o portão da propriedade, entra-se num oásis de paz e sossego. A piscina e a envolvente do jardim são fantásticas. Depois de um dia na praia de Ölüdeniz (muita gente) sabe bem voltar à propriedade. Proximo da propriedade, a 1 minuto de distancia a pé, ha um restaurante de muita qualidade e com boa relacāo qualidade/preço. Fiquei 2 noites nas vilas com a minha mulher e dois filhos. Só lamento nāo ter ficado mais tempo. De forma alguma hesitaria em ficar novamente nas villas.

Nada.

Очень красивая территория, уютные дома. Действительно понравилось абсолютно всё!

C'est un small luxury hôtel 5 étoiles 🌟 🌟 🌟 🌟 🌟 très classe. Tout est pensé pour faire un hôtel haut de gamme et à la fois cosy et pas très grand. Agréable, magnifique jardin, produits de qualité. Super petit déjeuner et la gérante est très cool, accueillante et souriante. Il n'y en a pas d'autres comme ça à Oludeniz. On reviendra et recommande.

If the review was for the main pool area and garden it would be 10/10. Sparkling pools, immaculate gardens, nice views of the mountains all around, peaceful. Kayaköy is also a nice town with a few good restaurants around and the walk to the abandoned village gives a great view at the top (go at sunset!). It’s quick and easy to get local taxis to and from the town if you want to go into another town for dinner. Linens and towels in the rooms are really nice, bathroom amenities like shampoo etc are good quality. Most of the staff were very friendly and kind to our small baby.

On the whole, the accommodation is pretending to be something it’s not. There are facilities listed on booking.com that do not exist. No 24 hour front desk (there was nobody on site at all past 4pm), no bar, no restaurant, no daily cleaning (every 3 days), no restocking of mini bar. We had arranged a baby cot ahead of time - even got sent a picture of the cot to confirm - when we checked in at 1am it was not there. Waited until 2am for a response about whether they were bringing it and we were totally ignored - found out at breakfast the next day they had just given it to another guest instead without letting us know. There was no kettle in the room so we couldn’t make a hot drink when we arrived after a long journey - but more importantly - couldn’t make up any milk for the baby. This wasn’t rectified until late the following day when they finally brought the kettle, and we were charged for the mineral water we had used instead. The welcome letter when we arrived in the room said breakfast was between 8-12 - it was actually 9:30 - 11am. The welcome letter also said the bar was open and snacks were available - which just wasn’t true. Pictures of breakfast on booking.com were not accurate - we were told those pictures are from last year - there was no fresh fruit, no yogurts, no juices. Chips and hotdogs every day! We had to ask for some fruit and this was provided going forward. The Nespresso machine in the room was chargeable. The owners have accommodation on site - which is right on the swimming pool - so you feel like you are kind of in their house. We sat at a bench one afternoon and then next day the cushions had been taken away - I think because they didn’t want us to sit there (which was the sunny area of the pool!). Booking.com says the main pool is only heated in the summer - but the private small villa pools are also not heated. We were given a quote of €180 for an airport transfer - we booked via booking.com the exact same trip for €90.