Superbly friendly and warm staff! My kids loved the resort dog, Nikita, and the 2 cats at the resort restaurant. Despite the rustic feel of the bungalow, it allowed us to disconnect from the screen and tech, connect with nature and reconnect with each other.

Some bugs and mosquitoes in the bungalow. But I supposed that's part and parcel of Bali!

The staff was so nice and friendly!!

The bungalow was lovely, located in the middle of de jungle. the area was super relaxing. The restaurant have a terrace facing the jungle and having breakfast there with the sunrise was just perfect! The staff was friendly.

The service of MS Magali and her staff were outstanding and they were helpful, polite and efficient. They even helped us with the island tours for the next two days. Although the tours required lots of walking and climbing stairs, we thoroughly enjoyed it. The scenery is amazing! Atuh beach (amazing views and lovely swim in the strong waves), Kelingking (t-rex - great view), Treehouse (Rumah Pohon - must to go all the way to the top, which is after the tree house for an amazing scene! ), Tembeling Beach, Natural Pool and Forest (Need trekking or take the motorcycle for 50k RP each, but nice cooling spring pool. Beach is average, there were too many locals during our visits in the morning). Angel’s Billabong and Broken beach are just beside each other and you can have some stunning photos taken here! Teletubbie Hill Viewpoint didn't have the kind of impact, even to our kids, 5 & 14. It's just a view point overlooking hills. The air was cool though. The swimming is small but relaxing and nice after a hot excursion in the seas. The food at the restaurant was good. The free breakfast is hearty and prepared upon order. There is a simple grocery store just in front of the resort. 😉

We booked the family bungalow for 2 adults and 2 children. Upon check in the odour wasn't pleasant, like urine. Toilet was single and small. However, upon approaching the resort's manager, MS Magali, we are informed that the smell was caused by the roof's material when it rains. We requested for a change of room, which required a little bit of walking the stairs. MS Magali gave us two units of triplets rooms (rooms 15/16) which had two bath rooms and we're really nice, clean, quite and a great view of nature! I guess we were in luck due to the low occupancy and the covid-19 situation around the world. The driver (Mr Gede) that took us on the two days tour of the Nusa Paneda was helpful. However, we didn't like how he used his personal smart phone to take pictures of my family and especially my youngest daughter and wife. He asked for my mobile number at the end of the tour and I was thinking he would send the pictures to me. However he didn't and worst, his profile picture appear to be some Caucasian woman that may be his client. This is not professional. He seemed to be over zealous but carrying my 5 yr old daughter on one arm, up the steep and rather dangerous steps at Atuh beach was nerve racking. The forest restaurant would be better if there are electric fans installed for a cooler dining experience.... Plus to chase of the loads of flies and mosquitoes.

The service was very good, friendly and super helpful.

De large rooms were undecorated, VERY noisy and we missed having a fridge and trashcan.

The staff were amazing, air con was great!

The WiFi wasn’t the best we could not get on it at all!! We had to WiFi or signal for 3 days