when we arrived the door code wasn’t working.. We called and text the number provided after about 15 minutes someone answered and gave us a new code, then a couple days later we wanted to cookout all 3 propane tanks were empty we text management co and they sent someone next day. also make sure to bring beach chairs towels for beach they do not provide they used to. normally most do so I was annoyed w that. The home is falling into disrepair as well the front door needs a good painting Beautiful home closw to beachfront w an amazing pool.

Loved the house! Loved the beach walk! Loved the pool, not a huge fan of the salt water in the pool. Pools are nice to swim in to get away from the beach salt. But non the less they swam and loved it! We had Our sons, their partners and our two younger kids. It’s was a great time! House was clean, spacious, and supplied with the basic needs. Loved it! We will be back!

The house was beautifully done. Clean, updated and had everything we needed. The location was perfect. The kids swam in the pool in the morning, napped then spent time on the beach then came back to the pool. Everyone enjoyed this house so much. Can’t wait to come again.

Our experience was extremely disappointing, not because of one maintenance issue, but because of the property manager’s complete lack of urgency and communication.The most serious issue was that the exterior door could not be locked from the outside, meaning we could not secure the property when leaving. We reported this immediately on Thursday evening. Management acknowledged the problem and told us someone would come that night. Nearly two days later, no one had arrived, no repair had been scheduled, and no one could provide even an estimated arrival time despite repeated requests.We spent hours on the phone with Vrbo trying to get assistance. In the end, I disassembled the lock and repaired it myself so my family could safely leave the property. Guests should never have to repair a security issue in a vacation rental.The home also had numerous cleanliness and maintenance concerns, including ants inside the home, stained bedding, hair and debris on the floors, trash scattered across the yard from overflowing exterior cans, and a vacuum that didn’t work when we attempted to clean ourselves. We purchased ant bait with our own money and threw away food because of the ants.Any property can have maintenance issues. What separates a good property manager from a bad one is how they respond. Unfortunately, Southern Vacation Rentals repeatedly failed to follow through on their promises, failed to communicate, and failed to treat a basic security issue with the urgency it deserve