Great facilities including the hot tub and loved that it was so dog friendly

Blinds in the bedrooms didn’t work properly but raised with staff and offered to look straight away

The site was spotless and such a good location. The welcome pack for the dogs was so lovely.

It was hard to find anything wrong with the place. The only very slight gripe was the bathroom drains upstairs gave off a slight smell.

Everything has been thought of to make it a home from home. The dog treats were a lovely touch.

Very well equipped, especially the kitchen. Miles better than Forest Holidays. Beds were reasonably comfortable. Hot tub was great. Great supply of welcoming things, like milk, marshmallows for the kids etc.

Drains. The smell of drains. Our shower/ toilet upstairs absolutely stank of drains, so much so that my wife and I couldn't get to sleep on the first night. After that, we shut the door and left the window open. This confined it to that room at least. I emailed the owner who said they'd send someone, which they did but said they couldn't find a problem. I said it still smelt and they returned with some zoflora. This worked for about 30 minutes. I was going to re-email them, but my wife wasn't well the following day and I didn't want her being disturbed in the cottage, nor risk the staff, as we didn't know if it was an allergy or a bug. I mentioned the smell again to some staff on Friday, when my wife was better, but he said it would be Monday before it could be looked at now, due to the weekend, which was fair enough, but he did return and put something in the drain, which cleared it up temporarily. The smell was grim when the shower wasn't being run and I noticed a drainy type smell outside on departure (I hadn't noticed that previously). We didn't nag the staff as we spent most of the days out and about exploring and we didn't want it on our mind, but something really needs to be done about the smell. Minor repairs need doing to cracked plaster, fly filled lights, spotlights out of the ceiling and doors not fitting correctly. The drain smell was the key issue, the other bits minor niggles, which was a shame as the rest of the property is pretty good and in a good location.