The property is in a very convenient location, and the interior was very clean and very attractive. The private courtyard looked a bit neglected, but we hadn't intended to use it while we were there. When we arrived, we couldn't get the entry code to work. We called support and they ended up resetting the code. Later, we figured out by accident that you had to input a # before the numbers. That may have been the problem with the first code, and I'm surprised the support tech never mentioned it.

Definitely recommend this townhouse. Thank you!

Great access and parking availability.

We were told we could check in early, which was great! However, when we got to the property the code didn’t work to enter. After an hour of standing outside hot and annoyed trying code after code while conversing with Vacasa customer service, we finally got in. We were later told that the code doesn’t work until 4pm and we were almost made to feel like it was our fault for checking in early when we were told we could. Kind of weird, but no big deal. We enter the property, which is super cute and well-decorated and in a great location and then the smell hits us. People have smoke cigarettes in there. The main bedroom upstairs smelled especially bad and all of my clothes smelled like cigarettes when I got home. Even my suitcase had to air out. We’re sitting in the living room and my friend goes “is that a roach?” No, not the insect (luckily). It was the tail end of a marijuana blunt sitting on a coaster of the living room. I was kinda annoyed because if we are paying a $150 cleaning fee (we paid over $500 for two nights, btw…beware all of the hidden fees) then I expect a properly cleaned stay. I spoke with Paulette who is in charge of house cleaning and she told me they would refund me 50% of the cleaning fee…but that never happened. Customer service also told us because we had arrived early, the property hadn’t had time to be “properly inspected”. Again, turning it back around on us, even though I received the text that said “good news! You can check in early!” In summary: pros - good location, nicely decorated, pet friendly, safe area of town. cons - extremely expensive, smells like a bar, poor/ disorganized management and customer service. Could have been better for the money.

The entrance is in the back, the gate doesn't really lock or shut good. The patio furniture was broken and just laying there. Inside the house the 2nd bathroom towel rack fell of the wall when touch. There were about 7 lightbulbs out throughout the property. The 2nd bedroom closet had this massive red stain on the carpet like blood or something, the bunkbed was not sturdy for even a toddler to lay on. The house had a smell to it that was disturbing. We found someone's ID in the master bedroom, so tells me was not thoroughly cleaned. I contacted Vacasa as soon as we walked in on a Sat afternoon, I finally got a call back on Sunday saying someone will contact me to handle it. NO one ever contacted until Monday and I sent the pictures. Nothing after that, no check out email, no call "hey sorry the place was a dump", nothing. However, someone entered the place on Monday morning when we were gone and left the gate wide open and the door not shut or locked! Again, no response when I contacted Vacasa. Which is weird because the place we stayed at in Destin the nights before were great, even got several calls asking how things were and check out email!

Thecondowasinagreatlocation.Itwascleanandhadeverythingyouneed.

Close to Pensacola Bay Center. Everything we needed for our 2 night stay. Clean and has 2 designated parking spots.

Having a place to pull back and recover is essential for a good vacation. We had about everything we needed. The things we didn't need (loud appliance and air conditioner) were not there.

Loved the home!! Very spacious and the neighborhood is quite. Not far from the beach. Only negative thing is the master toilet don't flush well.

Really nice and had everything we needed.

Located in a regentrified area of Pensacola. Has everything you need except coffee for in the morning. That would have been a nice touch. If you are visiting someone at the NAS, good location.

Full disclosure this is my second time staying here and it's actually gotten worse not better which is not what I was hoping. This property has so much potential and it's the ideal location which is why I gave it another chance. Let me start with the fact that there's multiple appliances and amenities that don't work including the washing machine, the coffee maker (as another reviewer mentioned) and the dishwasher leaks all over so if you're going to run dishes you'll end up with a wet floor. First rental I have stayed in Pensacola that doesn't even provide one free cup of coffee/ creamer/ or basics like salt and pepper or a bottle of water or a water filter on the refrigerator. Upstairs everything is pretty good except the unit is renovated almost entirely- except for the bathrooms so you step back into your mom's bathroom from the 80s with the shower curtain. It just generally feels like whoever owns this place doesn't really care or stopped about halfway through the set up. After staying in 11 different rentals in Pensacola over the past 3 months I had high hopes for this based on the location-- but it needs a lot of work before I'm going to come back again to give it another try.

Located in a regentrified area of Pensacola. Has everything you need except coffee for in the morning. That would have been a nice touch. If you are visiting someone at the NAS, good location.

Full disclosure this is my second time staying here and it's actually gotten worse not better which is not what I was hoping. This property has so much potential and it's the ideal location which is why I gave it another chance. Let me start with the fact that there's multiple appliances and amenities that don't work including the washing machine, the coffee maker (as another reviewer mentioned) and the dishwasher leaks all over so if you're going to run dishes you'll end up with a wet floor. First rental I have stayed in Pensacola that doesn't even provide one free cup of coffee/ creamer/ or basics like salt and pepper or a bottle of water or a water filter on the refrigerator. Upstairs everything is pretty good except the unit is renovated almost entirely- except for the bathrooms so you step back into your mom's bathroom from the 80s with the shower curtain. It just generally feels like whoever owns this place doesn't really care or stopped about halfway through the set up. After staying in 11 different rentals in Pensacola over the past 3 months I had high hopes for this based on the location-- but it needs a lot of work before I'm going to come back again to give it another try.

Full disclosure this is my second time staying here and it's actually gotten worse not better which is not what I was hoping. This property has so much potential and it's the ideal location which is why I gave it another chance. Let me start with the fact that there's multiple appliances and amenities that don't work including the washing machine, the coffee maker (as another reviewer mentioned) and the dishwasher leaks all over so if you're going to run dishes you'll end up with a wet floor. First rental I have stayed in Pensacola that doesn't even provide one free cup of coffee/ creamer/ or basics like salt and pepper or a bottle of water or a water filter on the refrigerator. Upstairs everything is pretty good except the unit is renovated almost entirely- except for the bathrooms so you step back into your mom's bathroom from the 80s with the shower curtain. It just generally feels like whoever owns this place doesn't really care or stopped about halfway through the set up. After staying in 11 different rentals in Pensacola over the past 3 months I had high hopes for this based on the location-- but it needs a lot of work before I'm going to come back again to give it another try.

It is very nicely decorated. Beds are comfortable. We were surprised that the kitchen trash can and recycle cans were not emptied. The hair dryer was chintzy and doesn’t dry your hair, no heat. One of the toilets didn’t work properly and the coffee pot was not clean and leaked on the counter when using. Also no ice maker and the clothes dryer took forever to dry a load of clothes. The patio is nice but the pavers are extreme tripping hazard. Other than these issues it was nice. Loved that you can just use a code to get in to your unit.