Mysk Al Balad

Enjoy every moment staying here, my third time staying at Balad Mysk Touch. Would highly book here again for my next visit.

NA

Location is good

There’s nothing I don’t like

We had a very good stay at Mysk Al Balad, but what really stood out was the kindness and service from the staff. A special thank you to Mahad Amin, who looked after our room and did an excellent job. He was friendly, helpful and made sure everything was kept clean and comfortable throughout our stay. I would also particularly like to thank Shohel, the supervisor in the restaurant. I became very ill during our stay, and he went out of his way to help me with food and make sure I was looked after. His kindness and genuine concern meant a great deal at a time when I was feeling very unwell. It is people like Mahad and Shohel who make a hotel stay memorable. Their service went beyond what we expected, and they are a real credit to Mysk Al Balad. Thank you both very much.

Room size could be a bit larger.

The location is far from the “happening” side of Masjid Nabawi ﷺ - however for some this is a plus as it’s the quiet side and very close to museums + Quba Walkway + Souk Tabakha

The lack of care for repeat visitors. This would’ve been our second visit- the first time faired better, with service and breakfast options. This time the didn’t even offer complimentary dinner even though we missed a full day and requested over 6 months in advance. Last year their management was nice enough to understand and offer complimentary dinner. Another disadvantage was the lacking breakfast options. Last year there were way more options and it felt fresher. Our view this year was the only good thing- the beds were horrible and hurt our backs