The whole apartment was well thought through and of good quality. Once one had the access routine cracked it was routine. The lift was a real bonus for people with poor stair climbing ability. A private car park in Shrewsbury also greatly appreciated.

The lack of a street name on the address on Booking.com paperwork and also a post code not recognised by GPS was a major issue in getting to the apartment at the start. We also struggled with the key box as it did not open easily after putting in the code. We also could not get the wifi to work on the guest site and had to use Apartment 6 with the other code. Once all this was sorted it was a great place to stay. The 8 rating would have been a 10 without these issues,

Stayed with friends in this lovely apartment. Location was perfect, 5 minute walk into centre of town. Apartment was very clean and well equipped. Perfect set up for 2 couples with 2 bedrooms and both with ensuite. Hosts were responsive to messages and sent clear arrival instructions. It was really helpful to have videos online to show us how to work the oven and induction. Parking was simple too, space for one car and other car parked for free on street within easy walking distance. We loved the apartment and we were able to easily drive to Ironbridge and Bridgnorth

Minor issues -Kettle needs replacing as lid doesn't pop open, wall clock not working and would have been helpful to have a hand towel in downstairs loo. Mattress in main bedroom could perhaps do with an upgrade

Warm, comfortable, well furnished, well equipped, good location and parking

The main bed only has one bedside table. A bedside table for glasses, phone and water is essential - 2 small tables instead of a larger one on one side? The shower/bath in 2nd bathroom could do with an extra handle as you have to climb in a the end as the shower screen is inflexible

, The booking system was ridiculous - had about 20 emails that just kept coming. . didn't get the key code so had to call for it. Had to call the office to verify in the end. A big faff using 'superhog' won't book anywhere that uses them again. No salt or pepper . Beds uncomfortable. The table was set with all crockery and cutlery which was a bit weird. Had to move it all to use the table. one of the showers was blocked which wasn't sorted - didn't look like it had been cleaned properly - poo stain in toilet and pubic hair in showe