Hotel was great, but we were expecting better but this is based off another hotel we stayed at. The reputation of this hotel was more prestigious but our previous experienced out weighed this. This does not mean the hotel was amazing. It was, its main star was the view of Amboselli - breathtaking! The food was ok and the staff were friendly and helpful. I can recommend of course!

The food.

Ottimo lodge che ha soddisfatto tutte le aspettative. Un vista eccezzionale, Il personale è eccezzionale facendoti sentire a casa. Ci hanno offerto un apero serale al tramonto. Un esempio di ospitalità che non dimenticheremo facilmente, dal cameriere al direttore, persone cortesi e attente alle esigenze dei clienti. Camere spaziose e ben arredate. Consigliato vivamente per un relax completo.

Niente

We stayed five nights here, which was apparently a big deal. Because we stayed so long, the staff really made us feel special. They knew to add extra pillows when they saw we were using side pillows. They made special meals on request for our son. The security guards told us about the local wildlife. Speaking of which, here’s if zebra came through to really make it special. Also a fantastic view of Kilimanjaro! I’d like to specially call out Jane the masseuse, Joan and Abel at the restaurant, our guide Baskon, and Patrick at the front desk for going above and beyond in their job duties. For those coming to safari, consider a longer stay at Sopa. You’ll see the same animals at Amboseli and Masai Mara but only see Kilimanjaro at Amboseli. We ended are stay with a lovely cake baked by the staff. They will make your African safari experience a magical one.

Everything was great

Great food, friendly staff. But main telephone unreachable in case of urgency

There are no telephone in the room, Mobile signal poor, can be critical in emergency situation. The road the facility is in inaccessible when it rains. Even on a 4x4 so beats the whole purpose if you can't access the hotel