Lagune Barra Hotel

Close proximity to RIO centro..conf venue Clean and comfortable

No water in the room No kettle Room service was very slow Response of staff on phone was poor Breakfast spread could be better

Local

Restaurante do jantar

Room was clean and comfortable with a good view and smart tv

It was a little far away from the sights I wanted to see

Pool area and Sauna (most of 14° floor/roof top infrastructure), Views, Bathroom shower and space, large confy bed, TV, huge balcony and Breakfast. Free spacious parking and spacious hotel surrounded by open views.

Room A/C (no assistance from front desk, not even when requested 3 times). Frequent cuts of Power turns a/c off everytime. You sweat during sleep with no covers. Lack of toiletries in bathroom (only 2 very small soaps and shampoo and conditioner saches). Bad assistance. Staff does the least possible. Front desk likes to refuse typical requests and preferences as a standard even when clearly possible (they like to set bounderies at any simple contact). Minibar is super small and only cools down stuff. Balcony room is not worth a significant extra money just for a big balcony and to have to insist in a request for a better view to the lakes side and a high floor. Restaurant with very little options and staff anxious to leave for home. Full payment was requested at check-in.