Clean comfortable space for family and super convenient location right in the Sandstone bus line.

We arrived after driving 10 hours to find several issues: 1. The door code would not unlock the door as the deadbolt was locked. I called the 800 number, and the customer service person from an overseas call center gave me a lockbox code. After that did not work in 5 below zero weather, I called again. A different customer service person gave me a new lockbox number, which worked. Inside the lockbox were two sets of keys totaling ten keys. I had to figure out how to use two keys at a time. Thirty minutes later, we get in. 2. We try to watch TV, and the default checkout app prompts us. After inputting the data, it would not connect. We had to unplug the TV twice, then unplug the box and reset the Wi-Fi. 3. The fridge was not cold and took 1 hour to cool. 4. Advertising with fireplace, and there is was a note stating do not use. 5. Shower water is either scalding hot or cold. I reached out to customer service via chat. After several minutes, I was disconnected. I then sent an email with a summary and images. Two days later, the customer service rep requested the pictures be re-sent. A day later, before check out, I inquired about my request for compensation. As of today, no response. Not the best experience.

It was clean and comfortable

We enjoyed this homely apartment during our ski vacation in Vail. A nice place to come over to after ski days, making dinners and watching movies. pros: - A good location, 5 minutes drive from the slops. - Organized well with a fully equipped kitchen, leaving room with a big TV, two bedrooms at the second floor, two restrooms, a bathroom, laundry machine and a dryer. - Very clean. - A great property management tool and support via Vacasa App. The reason for deducting a star is the following flaws that will hopefully be fix for the next guest: - The check in process wasn’t smooth - a wrong front door combination was provided and the owner did not respond, so we ended up calling Vacasa support to get in. - The bath faucet doesn't functioning well and it is very challenging to set the right temperature. - Although a fully equipped kitchen, the utensils are very basic, and coffee pods will be greatly appreciated. - Some missing vertical slides on the sliding door does not provide a great privacy.

The property was perfect for our group's needs. We wanted a place to stay near the mountain (a short bus ride away-- be sure to check the schedule) for all day skiing. The location was easy to find and close enough for us to come back to take our dog outside. We got a great deal for the area and will be looking to visit again!

Was good

Good location. Vail ski resort and grocery store within one mile. Safe area. Pet friendly.

Fix & flip on the cheap. Unit itself is "just ok" - gets the job done for a short trip. Furniture & kitchen appliances/utensils are all fairly cheap. For a short stay that is not that big of a deal, but for a longer stay it wears on you.