The JW is always beautiful. Located close to all the great restaurants, shopping and monuments. I had a gorgeous room with beautiful corner rooms. The only thing that could be improved was the coffee machine in the room. With all the options for single serve coffee makers, the ones at the JW are uncharacteristically low budget, considering the price and quality of the establishment.

We had a lovely room, service was perfect—it was a romantic date night!

Immaculate room. Friendly staff. Great services and perks. Perfect location.

Stay was great. We originally received a very small room that had no view and faced the interior of the building, which was extremely claustrophobic. We went downstairs and they were able to accommodate and get us a room with a view. For the amount we spent every night (we don't do this often with our family) I was a little surprised how small the room was and how there was zero view for the first room, but we greatly appreciate the team helping us out and putting us in a new room.

Great location!

Convenient. Parking was not available for my truck.

Excellent experience from start to finish

I'm a long-time Marriott fan. Given that this is a JW Marriott, I expected everything to be top-notch. The location, entrance, lobby, front-desk staff, food delivery staff, and firm bed with lovely linens were all great. The surprises were in the things that didn't work. The finishing touches were missing at this beautiful hotel in a beautiful neighborhood steps from the White House. I'm a silver elite Marriott member and my travel partner is gold elite. We were placed in a room on the first floor that was quite small. The window looked out on the interior courtyard and the massive hvac structures. There was no natural light. As other reviewers said, we had plans every day we were there so didn't request a different room. The noise from the next room was loud and sounded like the people were in our room even though they were speaking in normal voices. The closet door didn't close because the latch was broken. There was a very old worn-out ironing board. The "room service" food was delivered early or on time by stellar delivery folks but it was clearly microwaved commissary food. When I checked in, I asked to use my Marriott credit card with Apple Pay. My new card was on the way, and the Marriott in San Francisco let me use it with Apple Pay. I've had a Marriott credit card and been a loyalty program member for 20+ years, but the front desk manager refused to let me use it without showing the actual card. Stay at this beautiful hotel but avoid the issues above if possible.