Disgusting, uncleanliness, unsanitary. The cleaning staff don't clean. Woke up with bed bug bites. Popcorn on carpet and sofa. Unthawed ice cream left in lil freezer. Shower wasn't cleaned, ring around the tub and toilet was no better. I will never stay there again and I will inform everyone of their inhospitality.

The lot and building are in disrepair. The inside lobby smelled awful, the lobby. Desk etc. Were dirty and the worker didnt look much better. The pool was not working either. I chose not to stay because of the filth and the worker would not release me from paying for one night. We went down the road and had a great experience. What an awful representation of Quality Inns and i got stuck with a bill as well!!

Don’t get cheaper hotel, even in small towns. First, they didn’t let me cancel due to snowstorm, so I drove an hour to this hotel. I went in, can it reeked of smoke. Now I smell like smoke, Then there was a screw intentionally wedged into my deadbolt creating a barrier making it incapable to lock. I ran with fear.

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The indoor pool was out of service so my child was very disappointed!!!

Desk clerk was nice and accomodating. Room was clean and tody

Lobby smelled like smoke upon entering. Room was dirty. Food cheerios and other old food pilled under the recliner. Coffee was cold at 8:00am. Hot water for tea was cold. TV was blaring in office when we came to dining area. In fairness the guy did jump up and go to make more but we had to get on the road. Obviously it hadn’t been checked on since it was made. They say you get what you pay for. In this case you get less than you pay for.

This experience was very disappointing. From the very strong odors drifting into our room, to the duct tape on the shower, the door that did not lock, and only 1 pillow for 2 on a king bed plus a few more unfortunate situations we would not recommend staying here.

It alright

No one at the front desk to ask questions yet guest at least I think that they were guest just hanging out in lobby not a comfortable site. The pool was closed so why even advertise it

The room was not dusted, there was food under the bed, there was a dirty ring in the bathtub and the toilet. Chairs were old and "sinking" and the beds were old and sagging

Advertises indoor pool and hot tub... Not available. Wanted to do a bubble bath, since couldn't soak in hot tub but the tub wouldn't fill because the stopper didn't seal. No blow dryer to dry hair and it's cold out. Provided a bar of hand soap, lotion and conditioner, but no shampoo, had to use hand soap bar.

I would never come back to this place again!

Do not stay here…staff was super rude, felt like you were an inconvenience. Garbage all over outside, overgrown with weeds, no locks on windows, key entry broke, anyone could access hotel, dirty room…RUN!

The room met our needs though was sparse. Common areas were dirty and unkept. The "breakfast" was a joke. Outside was unkept. Price was low.

Nothing to like at all.

The place isn’t very well maintained. The worst continental breakfast I have ever seen.

We stayed at Quality Inns in Traverse City and Minocqua on our trip and they were the worst hotels we have ever stayed in EVER!!

The condition of the hotel needs improvement. Exterior needs weeds removed. Bathroom needs caulking update lighting fixed. No screen on the window. Someone had opened the window and did not close. There were many bugs in the room when we arrived to our room. Rooms need better cleaning; vacuuming under and behind the furniture.

Uncomfortable bed not sure if sheets were changed. Friends found bug spray in there room

Staff was not interested in helping, seemed to be inconvenienced by our check in, also couldn't provide a receipt at check out. Same person at check in and out.

Was dirty room tub didn't drain ,took shower in standings water. Window in room was broken have pic .covers were old and ripped someone should have paid me for staying there .

We didn’t stay. This place had holes in the wall it was filthy

Room given was a queen, not a king as reserved. Room was disgusting. Dirty and smelly. Bathtub was broken and coming apart at the wall. Windows were broken and halls smelled of mildew and rot. We left IMMEDIATELY.

This property was the worst ive stayed at ever.

There was garbage in the hallway

We've never complained about a hotel until now. This hotel was TERRIBLE. It needs total updating and new management. We arrived at 1:30 on motorcycles and had been riding through rain. My husband went to ask about getting an early check-in. He was rudely ignored by the man at the front desk. After standing there for ten minutes, he was told that we couldn't check in until 3:00. There was no place to sit in the lobby to wait because all of the chairs were placed upside down on the tables. At 2:30 the we were told we could check in. Our room was supposed to be a king suite. When we arrived, the door was unlocked and the deadbolt didn't work. The bed looked very messy, curtains were falling off the wall, paint was badly chipped, and the receptacle in the bathroom had no power. We were moved to a queen suite - desk person wouldn't give a reduced rate for the downgrade. Said it was the same price. This room was missing a nightstand, table/chair, cups, and drain for tub was on top of the toilet. Swimming pool and hot tub were out of order. Door to them was padlocked. We had no option to move to a different hotel due to the rain and it was too far to drive home especially since we had been driving in the rain already for several hours. Our advice: Without any updating, or new ownership, DO NOT STAY HERE! Quality Inn? We think NOT!

Furniture in poor condition (broken chair). Staff seemed incompetent.

Waste basket (only one) full of evil stuff on arrival. Deadbolt didn’t work. Paint peeling off shower wall. No one at desk for long periods of time and limited to NO English ability.

The pool was out of service and the beds had tiny pillows. There was a smoke smell in the halls. I didn’t eat the breakfast, but that looked okay. It was cheap and you get what you pay for so not too unexpected.

The hotel does not face the street and the sign is set back from the street, which made us almost missed it. Checking in. The man was not very polite. The next day the person at the desk didn’t seem to even understand English.

Thank you for the friendly service