Langham is a wonderful hotel in a great location with top notch service all around. First class buffet!

Excellent Peter the conceige was so great!!

Water draining thru pipes could. Be heard in room

I stayed at Langham Melbourne for 6 nights. It’s the perfect location to walk anywhere or catch public transport. The view of the city and river is beautiful from the rooms. The staff was so friendly and helpful, the food was excellent and the spa was wonderful. I’ve stayed at other Langham hotels but the staff here — especially the bell service when you enter and leave the hotel — are the best. I highly recommend!

Location

We got upgraded to the river corner rooms and they were a good size with big windows. We enjoyed using the pool and steam rooms. It was also nice to be able to walk to restaurants. My only complaint is the cleaning staff kept forgetting to top up or replace things when they service the room - coffee capsules, tea bags, rubbish bin liners, etc..

The hotel itself was quite nice with good amenities and location. The staff were very helpful and pleasant to deal with and the room service breakfast was good. What was not good was locating another guest’s pubic hair on the bath mat when I went to have a shower. Guest services sent up a new bath mat when I called about this. The bathroom itself also had hair from another guest over the floor. From a cleanliness perspective I expect more from a 5 star hotel. While the hotel sent up a new towel, I probably would have expected something more than that as an apology in this situation such as a small gesture of goodwill e.g. dining credit or similar. Overall did not meet my expectations of a 5 star hotel.

The hotel looks very tired but well maintained. Very dingy rooms and needs a good lick of paint. But it is very well maintained but looks it’s age. It’s difficult to have a drink because there is nowhere to sit as the tables are booked and it looks like people settle in forever. We came back after dinner looking for a night cap and we were turned away. Parking under the hotel was $70 overnight and you self park. A bit outrageous.

Great staff - helpful and polite. Room lighting not working and no maintenance on duty to fix. Breakfast buffet very disappointing- hot selection served cold.

Beautiful clean room. The staff were so accommodating and friendly and the room service was fabulous. The Langham was beautifully decorated for Christmas. Will definitely be back for another stay.

Excellent

My score resulted from not being informed of my vip benefits. It was not until i was checking out that was I reminded of my $35 benefit as I had had one item my mini bar ($7 kit kat). Also went to the bar, minimal beer choices. I can only assume that from the extensive wine selection that craft beer or microbrews do not fit with their usual clientele. None the less the property was beautiful, clean and staff were very professional and friendly.

We throughly enjoyed our stay, all staff friendly and welcoming. Our room was clean and comfortable, the bed perfect, walking distance to all the best parts of Melbournes.

A hotel in a great location with a 90s-vibe. Would be great if it underwent an refurb!

Conveniently located for access to South bank venues and public transport.

This is one beautiful hotel. Everything about the Langham is perfect - the location, the food, staff, the facilities and of course, the rooms. We had a stunning river view room with a king size bed and espresso machine. 12pm check out and a divine breakfast served to us in our room. The staff were so friendly and went out of their way to ensure we were comfortable. We just love the Langham.

Lovely hotel, great location, very friendly helpful staff. Only 3 stars due to hugely uncomfortable bed (far too soft) and all the chairs in the room were very uncomfortable. No replacement coffee pods during a 3 night stay. Why change the bedding after 2 nights??? These big hotels need to look at their policies regarding changing bed linen and towels. Should have been a 5 star stay, sadly it was not.

Staff are very welcoming. The place is clean and facing a wonderful view. Hotel is an easy access to city centre.

Our stay at The Langham Melbourne was exceptional. The staff were beautiful, the facilities were exceptional with stunning attention to detail and the location was perfect. Thank you to all the staff for such a wonderful break at such a turbulent time of year.

Excellent

Great location. Great facilities.

Great views

Only complaints:- no toilet brush, can be embarassing. Replenishing of simple coffee sachets, not good.

Beautiful hotel and lovely staff. Great location to Southbank

Great location and valet parking

This was our second stay at the Langham, first was before Covid. It’s a beautiful hotel however the service IMO has gone down hill. Broken coffee machine, lightbulbs not working, sink stopper removed(yuk) and left out never replaced. Personal items missing-nothing valuable but annoying. No response to my husband’s email observations to management. The breakfast buffet is wonderful . Location is excellent. Don’t know if we’ll stay there next time.

Housekeeping staff were truly fantastic, and the reception team on the night of my arrival were super lovely too! Front desk staff during the day not so much - Their attitude was a quite a stand off-ish, and they made it seem like they felt that they had better things to do than answering a few quick questions. Having stayed at the Cordis hotel in Auckland previously - The hospitality and level of care that the Auckland staff provided beats Melbourne hands down. The Melbourne property could definitely do with an update too - A lot of wear and tear in the room, gym and pool area. The entrance and foyer are spectacular though. Overall it was a decent stay with a excellent location, clean/comfy bed, and a great view - but I will probably stay elsewhere on my next visit to Melbourne.

Stay was great in a beautiful hotel. Only complaint was needing to queue to get a table for breakfast - about 15mins wait

Delightful

Very nice

Lovely hotel. Lovely trip

The Langham is a great hotel. It does feel a little dated but everything is kept immaculate. Great location and the spa is awesome.