Kyle at the front desk was really friendly, efficient and helpful. One bedroom unit was perfect for our family of three. Kitchen was nice to have. We stayed during the ‘off season’ so breakfast was a little scaled back but still got our day started well with good food. Thanks for a great stay!

Would stay here again for sure! Pros: Great layout of kitchen, living room, and then a door between the bedroom and these 2 areas. Also, access to the 1 bathroom from both the kitchen and the bedroom. Also, close to TONS of restaurants and shops and grocery stores. Felt quiet and safe. Cons: The TV service will intermittently go out while you're watching a show and come back on 20-50 seconds later, which is annoying. Also, they don't have CBS if you need it for football or the Golden Globes. But they do have NBC, ABC, and a lot of cable channels and you can sign in to Netflix too.

They have a very friendly staff and great location.

One of my WORST stays ever, after being made to wait almost an hour to check in because they had so many late check outs, on the second night I noticed that my covers had blood on it, I to the front desk and let them know. No one came to change the bedding, I took them off the bed put them on the floor. The next morning I complained to a different staff member. When House keeping finally arrived, she made the bed using the same blood stained covers that were on the floor. That was the only time out of the 8 nights I stayed there that housekeeping came to clean the room, and she did not do it properly then. She folded dirty towels and hung them back up in the restroom. I am so upset, because the general manager Paxton did not seem to be phased at the behavior of housekeeping taking dirty linen off the floor and putting it back on the bed, and the same with the towels. The hotel looks NOTHING like what is advertised on the website. It is extremely outdated. I will make it my mission to report the normal disgusting behavior that housekeeping is displaying. Please take the covers off the bed and inspect them before you sleep, if you are unfortunate enough that there are no other hotels available at all. I will NEVER say here again.

I thourly enjoyed my stay! Great room ! Excellent staff who responded to every need that I had! Great breakfast! I will stay with you every time I come back to California and I will recommend it to all my friends and family!

Location is good.

Wonderful staff!

Liked the Property! But, the Person above us did a lot of walking & was Noisy!

Great service

Sadly for us, the pool and hot tub lifts were completely non functional. It was obvious they have not been working for a long time. Management just made excuses.

dusty and sider webs in many places.

Parking

Great family area! Hotel is pet friendly and wheelchair accessible. The breakfast was great! I was happy to see Almond Milk as an option. There are many places to eat. I love the Krispie Kreme donuts that are within walking distance.

Check in was not the best when being told of a $100 hold on my card. It was unexpected and I didn’t appreciate the unexpected charge. Room was pretty nice and bed was semi comfy. The complimentary breakfast was about 7/10.

Overall clean, has everything you’ll need. A bit much for a solo traveler but good in general. Unfortunately it was noisy as you can hear the guest above your room and every door that opens and closes in the hallway. Needs more room for breakfast, there was no available seats i had to take my food and coffee back to my room.

This hotel is amazing. I loved having the kitchen and living room separate that way when my daughter wanted to play she was able to go in the living room. The staff was very friendly. The breakfast was delicious. I would definitely recommend staying here if you’re visiting California. It’s by shops and restaurants which was really convenient after a long day of exploring.

Attractive property. Breakfast was pretty typical but there are also other breakfast options nearby. Convenience market opposite the main driveway is convenient to purchase snacks, drinks, etc. Staff very welcoming.

Bell Roming all night by my room an alarm or something lobby full of people being loud just waiting around no one at frt desk waited 20 mins and left. Told them about it they would check with maintenance and someone would call back

Rooms were very specious and clean. Rooms have all the amenities for short or longs stays. The only negative is entering from the outside to your room and slightly hard at night to see. But overall the inside of the room is great!

Property in a great area to shopping and dining, but in horrible condition. Needs major updating as the carpets are absolutely disgusting. There are other notations left to be said.

This property was mediocre in many ways. Starting with the no cancelation and the $10 nightly parking fee I never had any sense of hospitality, instead I was a source of revenue. The suites are pretty nice, but small wuth carpet stains. The groundsmen are dilligent with there blowers at 8 am blowing leaves off the pavement while leaving trash arourd the extreamities. The breakfast also was decidedly mediicre and we opted out most mornings. My comments are as they are in part because of the cost, we expected more for the money and did not feel we received value for money.

Will visit again

Amazing place to stay!

Great accessibility for room - able to manage with a walker and wheelchair. Recommend carpet cleaning. Other than that everything was well kept.

Staff was helpful and very nice

I had a very nice queen bed suite, nicely maintained and well equipped. Some parts of the property you're showing wear, particularly the elevator. I would recommend this to someone wanting a suite.

Great place to stay!

All good, breakfast not so good.

Overpriced for the facility and charges parking fee :-(

Well maintained property and very good front staff… professional and caring.

Good

Extremely welcoming, friendly staff. Very clean rooms and property. Great dining options right in the plaza where it's located and many restaurants and shopping options across the way.