Difficult access to the parking and also to the hotel since once have to go through a kind of pedestrian walk way (ticket could be 300€, we have been told 3 times on the way to finally do not make it) Renovations on the roads around and in the hotel as well ! Nice main room with lake view but not access only for breakfast ! No kettle, no safe but 2 bottles of water, thanks ! Bedroom window giving on a wall from the other building 2m far ; I have been explained this is a cheaper room but not cheap in my opinion, definitely not worth the price

The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.

I recently had a disappointing experience during my stay at the hotel. I booked four rooms for a total of eight people through hotel.com and had paid for all the accommodations and taxes in advance. However, upon arrival at the hotel, the service was exceptionally slow. I had to wait in line for about 20 minutes just to speak with the receptionist. To my surprise, I was informed that the hotel had only received payment for three of the four rooms. I was asked to pay for the fourth room and the taxes for all rooms. This situation was quite embarrassing, especially as I was with my family and friends on holiday. We ended up having to pay again for one room and the taxes for all rooms. I immediately contacted hotel.com to try to resolve the issue with the hotel. Unfortunately, the hotel.com staff were not successful due to the lack of cooperation from the receptionist. The whole process took about two hours, which is something I have never experienced anywhere else. While the hotel is undergoing refurbishment, it's not fair to comment on its cleanliness overall. However, my bedroom was clean and tidy. The pool and sauna facilities were good, but they are only open from 9 am to 9 pm. Additionally, a hotel staff member needs to physically open the door for guests to enter, which is quite inconvenient.

We were in a 'Comfort room'. The window looked into a wall about two metres away. It was a rather small room but it was comfortable. The bed was good. The shower had lots of hot water and good pressure. They forgot to put a kettle, tea/coffee in the room (it was shown in the advertising photo). The room had no closet but a reasonable number of handy hooks for hanging coats and clothes. Also, restaurant and pool not available. A large portion of the lakeside public area was closed due to the renovations. The check in was terrible. So painfully slow. For everyone. The computer program seemed to be slow and difficult.

The unique sea side resort area and friendly people. Everyone speaks English here happy to help. The amenities are dated. Our only problem was to get to the parking lot, as the only road takes you all around higher Northern from the hotel, then down along the water, and the worse part thru the narrow walking area full of elderly patrons.

Just at the spot. Parking lot is just at the hotel entrance. Hotel is at the very hearth of Volendam, just besides cheese factory. It has a restaurant on site and a large terrace with fabulous views.

The room has not have a HVAC or fan to move air in the room and no mesh on the windows or doors to protect you from insects…mosquitoes in special…which sounds like a terrible night indeed. Don’t take the last room in this place…

Charming, cute but not really up to the standard of what is expected in hotels these days. Pokey little bathroom without ventilation, small room, only stairs for access etc.