Holiday Inn Perth City Centre by IHG

The Staff was exceptional and went above and beyond their duties to assist us. We had cell phone issues and Chiquita, Susie, Lily and another woman ( whose name escapes me) this morning at about 6:30AM were so kind arranging Uber rides for us. Chiquita also helped us with plans to visit Rottnest Island.

We arrived expecting a standard hotel stay and left feeling like we'd been genuinely taken care of—there’s a difference, and this place gets it right. From the moment we checked in, the staff set the tone. Warm, efficient, and actually attentive without being overbearing. You don’t have to chase anyone down for help; they seem to anticipate what you might need and handle it before it becomes a question. The room itself was spotless and thoughtfully designed. Everything felt intentional—from the comfortable bed (the kind you sink into and immediately regret having to leave in the morning) to the lighting, which somehow managed to be both cozy and practical. Little details stood out: plenty of outlets in the right places, high-quality toiletries, and zero of that “bare minimum” feeling you sometimes get even in higher-end hotels. Noise is often the hidden dealbreaker, but not here. Whether it was solid construction or just good luck, the room stayed quiet and peaceful throughout the night. I slept better than I expected to, which says a lot. Amenities were equally solid. The common areas were clean and inviting, and everything worked as it should—no broken equipment, no “out of order” signs that linger forever. If there was a standout, it was how well-maintained everything felt.

Great location, very clean

We had a pleasant night at the Holiday Inn. We chose to stay there as we had a concert to attend at the Riverside Theatre at the PCEC, which was within easy walking distance. The hotel is also close to bars and eating places in the CBD. The hotel staff were friendly and helpful. Our room was clean and tidy and included thoughtful additions such as the Nespresso coffee machine with pods and complimentary bottled water on arrival. The only downside was that they are currently upgrading the elevators so only one was in use, meaning it took longer to get one. It was a very minor inconvenience and I'm sure the new lifts will be a big improvement.