Too much noise, all areas were dirty

It’s great place to stay in, diffintly I would suggest it .

Excellent

This is a historic building, sparking clean, awesome view of the Mediterranean with the prestigious Steinberger management but we had a bad experience. We arrived late first day. The room was very small and we had a problem in the water supply in our room which the house keeping could not resolve and we couldn't shower the first day after a long travel. The next day we were denied access to breakfast claiming that our itinerary did not include breakfast. We had to make a long distance call to expedia to resolve the problem only then we were allowed access as our reservation did include breakfast and the mistake was at the property side. So we didn't feel comfortable and requested to cancel the rest of our stay and find another place but the property said it was a non refundable reservation. Expedia agent (Who was super helpful) was able to negotiate with the property to move us to another room which was spacious with no water problem and we could enjoy the rest of our stay. The staff was nice and the food was of high quality.

property ok, worst room ever, hotel employees in room next to me, double room with single readiness

Great central location. The grande dame of Alexandria hotels.

Very nice location

What a great stay I had a great time there

Perfect stay 👍

Very nice experience with this hotel for first time accommodation, everything was very good but I've a suggestion, the hotel should have a free access to the parking place in the opposite side for guests,

Amazing stay

Good stay. Nice hotel. Good location. Friendly staff.

Staff is very friendly and the property is unique and clean.

Wonderful experience

Great location, beautiful view from our balcony. Quaint elevator.

Location Friendly Clean

Alexandria was not impressive. Lots of very old buildings, but the hotel with the sea view room was worth the trip. The traffic is very loud, but we didn’t mind it much. The hotel is very clean and very friendly. The room was spacious and the view was beautiful.

It’s a place that I love to stay

Horrible hotel. Poor management. Tiny rooms unsafe area too noisy and dirty We left after the first night and hotel refused to refund the money for the unused 2 nights

the location is perfect and the people are nice and the view is incredible.

the location is perfect and the people are nice and the view is incredible.

amazing staff

Amazing place, great hospitality, excellent location and friendly staff

The hotel is in a great location and the staff are very helpful. However, very few staff (only those working in the breakfast area) were wearing masks. This is a month into our understanding of the omicron variant. Would recommend the hotel if mask-wearing was required throughout by guests and staff

Perfect place to stay in.

Unfortunately this hotel was going through some pretty serious renovations and really should not have been open. The dining area was completely closed and this is always one of the highlights of the stay. Instead breakfast was served in a makeshift conference room. The hallways were full of construction supplies and smelled of paint. Cleaning trolleys never left the outside of our rooms. Hammering, drilling, and vacuuming took place all day. I love this hotel, but this time it was a disappointment.

Great staff, very professional as well as helpful and friendly, with good English communication skills. Great location with a lovely view of the Mediterranean and interesting historical buildings to see within easy walking distance. I hope they can complete their renovations of the top floor/roof-top terrace very soon. The room was clean and comfortable. We look forward to returning.

Generally good, friendly staff good location, but the roof top terrace was closed.

Excellent overall

All is ok apart from few hiccups. Charging for drinks the did not order . Bad smell from bathroom of room 307, this was reported but was not rectified.

All is ok apart from few hiccups. Charging for drinks the did not order . Bad smell from bathroom of room 307, this was reported but was not rectified.

Beautiful hotel, excellent service.